Working Crew Leader
American Water

Requisition ID: 107021

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

West Virginia American Water has a key role available for a Crew Leader to join our team in Charleston, WV. This role will provide direct oversight of our field crew who is responsible for the maintenance, repair and installation of our water utility assets throughout the service territory. You will lead day-to-day field activities and ensure crews are following safety protocols and practices set by the Company.

Primary Role

To direct and perform a variety of tasks to assist in the efficient and reliable operation, maintenance, protection, and appearance of all pipelines, services hydrants, valves, and other appurtenances within the distribution system. To initiate or discontinue service to the customer's home or establishment following written or oral instructions. To install and remove water meters in the customer's home or establishment.

Key Accountabilities

• Consistently performs work assigned by supervisor, collects, compiles and records word data.
• Frequently directs a crew or assigns field work to Utility Person and service person.
• Frequently completes company reports related to work of Utility Person and service person.
• Consistently locates appropriate valves at customer's home or establishment and turns valves to permit flow or discontinuance of water using various hand tools.
• Consistently Breaks up pavement using pavement breakers, pry bars, shovels, picks and other hand tools to dig excavations preparatory to removing and or repairing pipe.
• Occasionally records meter readings.
• Occasionally investigates customer complaints.
• Occasionally inspects meters, valves, hydrants, and pipes to detect defects such as leaks or malfunctioning meters.
• Consistently tightens pipe connections to prevent leaks using wrenches and various hand tools.
• Occasionally communicates with customer.
• Frequently disconnects and connects water meter to outlet and inlet couplings using assorted hand tools.

Additional Key Accountabilities

• Consistently uses miscellaneous equipment including but not limited to pry bars, shovels, picks, hand tools, and valve keys.
• Frequently backfills, tamps, and installs temporary paving using assorted hand tools.
• Frequently ensures job site is secure prior to leaving.
• Frequently determines appropriate materials pipe sections, valves, and fittings needed to perform assigned work.
• Frequently performs cutting, threading, brazing, soldering, and connecting or adjoining pipe and fittings as required.
• Occasionally drives Company vehicles as required
• Occasionally installs taps as required.
• Occasionally installs or removes shoring systems as required.
• Consistently follows established safety guidelines and procedures.
• Performs other duties as assigned.

Work Environment

• While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions and vibrations.
• Also, exposed to moving mechanical parts, high precarious places; fumes or airborne particles, toxic or caustic chemicals; and risk of electric shock.
• The noise level in the work environment is loud requiring hearing protection.

Experience/Education

• A minimum of 3 years experience working under the direct supervision of foreman.
• High school diploma or general education degree (GED).

Schedule/Hours

• Full-time
• Employee will train on day shift, Monday-Friday, 8am-4:30pm
• Regular schedule may include evening shifts (Mon-Fri 5pm-1am), Tues-Sat, 8am-4:30pm, or Sun-Thurs, 8-4:30pm
• Weekend coverage includes: Tuesday-Saturday or Sunday-Thursday
• Shift varies in days and hours. Details of the schedule will be explained during the interview process.

Licenses and Certifications

• Must obtain/maintain D.O.T certification
• A valid driver's license is required

Competencies

Collaborates

Champions safety

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Charleston West Virginia

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