Wkd Lab Support Specialist 2
Wellstar Health Systems

Facility: Paulding Hospital

Core Responsibilities and Essential Functions:

Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy):
- Will take on lead duties in the absence of the supervisor or manager.
- Technical / HIS / LIS-Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality.
- Customer Service Support-Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times.
- Specimen receipt and processing-Handle all patient specimens appropriately for tests indicated.
- Phlebotomy- Maintain Phlebotomy competency if appropriate for the department working in.
- Education and training for new employees-Responsible for assisting in orientation and training of new staff for the department. Modular Pre-Analytics System and Storage Unit (if Required)
- Key Operator for the Pre-Analytics and Storage Unit
- Monitors and identifies system monitor functions
- Thorough knowledge of Pre-Analytics computer functions and specimen location
- Thorough knowledge of each Pre-Analytics module and their function
- Responsible for performing daily maintenance for Pre-Analytics module and all components
- Complete understanding of processes for the Pre-Analytics module
- Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit.
- Follows up with contacting service for further instructions.
- Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit. Outpatient Registration (if Required)
- Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required. Follows all Medicare regulations for testing eligibility.
- Ensures accurate information is captured in multiple registration systems (Wellstar HIS)
- Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician and office staff to ensure accuracy.
- Ensures activity is recorded
- Ensures all stats are sent to the laboratory within time guidelines. Microbiology Processing (if Required)
- Performs all aspects of specimen processing including reporting and resolving specimen problems
- Prepares media and supplies for transfer to sister hospitals as needed.
- Serves as expert for ordering and processing Microbiology specimens. Follows up with and is the contact for processors at sister hospitals
- Maintains and sets up organisms for media QC
- Key Operator for the appropriate instrumentation
- Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge)
- Trains new employees on processing duties
- Sets up all proficiency specimens Blood Bank Component Processing (if Required)
- Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care. Prepares all products using good lab technique and adheres to established procedures.
- Performs all routine preparation and issuing of products per protocol.
- Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information.
- Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication.
- Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank.
- Perform STAT duties as needed. Handle emergency products efficiently and appropriately

Required Minimum Education:

High school diploma Required or
GED Required

Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.

•Basic Life Support or BLS - Instructor

•Cert Phlebotomy Tech-Preferred

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 3 years experience in specimen processing in an outpatient or hospital laboratory environment Required