Water Treatment Sales Manager - Western Region
Navien

Water Treatment Sales Manager - Western Region
Sales & Training Department
Full-time
Field

What We Are Looking For
The Western US Water Treatment Sales Manager's scope will include California, Nevada, Utah, Arizona, New

Mexico, TX (El Paso ONLY), Colorado, Montana, Wyoming, Idaho, Oregon, Washington, Alaska and Hawaii. The ideal candidate for this position must be experienced in the water softening / treatment industry and should be familiar with both the residential and commercial market segments. They are experienced at creating, articulating, and presenting high-level presentations and must be a person of integrity. They must also be able to work well in a team environment. Essential attributes include excellent communication and interpersonal skills and an ability to multitask and remain focused in high-pressure situations. This position is actively involved in partnering with the Water Treatment Team, Sales Team Members and our sales representatives.

Responsibilities:

• Meet or exceed all sales and training goals.
• Work closely with sales force, contractor and wholesaler base to introduce newly developed water treatment systems by Navien, while developing sales volume with our existing Water Treatment products.
• Training all channels on Navien Water Treatment products will be required for this role.
• Develop new opportunities through lead generation, relationship building, networking and cold calling;
• Develop new business opportunities and relationships in both the residential and commercial markets through various sales distribution channels including wholesale and water dealers
• Manage key customer relationships that deliver long term business and new opportunities for expansion and service;
• Clearly communicate the benefits of Navien's new technologies;
• Attend sales meetings and provide detailed and accurate sales forecasting and reporting;
• Visit customer sites, including regular overnight travel;
• Monitor and analyze field sales reports, interpret results, and take corrective action to achieve sales targets;
• Maintain a positive working relationship with distributors and sales outlets;
• Promote product portfolio at various trade shows;
• Exceed customer expectations and contribute to a high level of customer satisfaction;
• Timely communication with clients, including conflict resolution as required, and managing account profitability;
• To conduct ongoing comprehensive product training to all sales outlets/distributors and sales agency staff.
• Resolve customer complaints and assist technical service with problem resolution;
• Assist in recruitment and selection of manufacturer's representative agencies;
• Be willing to respond to phone calls and emails both day and night;
• Up to 70% of travel expected;
• All other duties assigned

Requirements:

• Positive sales-oriented personality
• Strong Team Player
• Ambition to grow and take on new assignments/skills as needed
• Understanding of the changing marketplace and ability to adapt to change
• Effective time management and organizational skills
• Outstanding presentation skills, with the ability to combine professional, persuasive, and personable delivery
• Self-starter who can prioritize and balance responsibilities
• Experience in sales in the water industry
• Understand the water industry and sales channel structure
• Technical Sales experience and engineering background (to understand the tech aspects of our products)
• Experience working with Water Treatment Dealers
• Already established professional network within the water treatment industry and proven sales records.

Preferred Qualifications:

• Bachelor's degree Engineering or Business
• Solid understanding of plumbing and water treatment systems
• Proficient in MS office tools
• 5+ years of sales experience

Pay Scale: $110k-125k Annually (DOE) & Annual Bonus Opportunity.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.

Benefits

• PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
• Employee-only premium covered at 100%, and dependent premium covered at 50%
• Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
• Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
• 10.5 Paid Holidays per calendar year
• Community Involvement Volunteer Day
• 401K Plan, 100% match on employee's contribution, up to a maximum of 5%
• Employee discounts on Navien products
• LinkedIn Learning License

About Navien, Inc.
Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024 Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America. Navien has since grown into the HVAC market with their NPF Hydro-furnace and is now breaking into the water treatment market with scale prevention systems and whole-house filtration.

Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by our parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors

Navien Inc. is an Equal Opportunity Employer

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