At Veterans United, we are committed to building the best possible experience for the borrowers we serve. Our VU Experience Specialist team supports this by reviewing our client's experience to assess how our company values are displayed in every interaction.
We're looking for candidates who are comfortable with repetitive tasks, have high attention to detail, are team centered, and have the ability to pivot and adapt to change. If this sounds like you, you might be just the person we are looking for.
As a VU Experience Specialist, you complete call audits and review borrower interactions to provide feedback to leadership. You will be successful if you can produce a high volume of quality audits with minimal errors and are flexible to support the company's initiatives. Your work environment will be flexible, supportive, and team focused.
Job duties will vary upon assignment but may include:
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