Video/Camera Service Technician
Pye-Barker Fire & Safety

*Make a difference, protect lives, and achieve your dreams. *Build your career with the industry-leading fire, life safety and security company.
*Essential Duties & Responsibilities:* 

* Installation, service, and maintenance of IP and some analog camera/video systems. Emphasis on IP cameras and associated devices.
* System testing and inspecting as per the prescribed standards.
* Make connections and adjustments as directed and test the operation of all components of each device in the system for proper operation.
* Responsible in being available for on-call rotation for service and will be on call as required by management.
* Prepare accurate and timely electronic service tickets and reports.
* Maintain detailed records of repairs, installations, and service activities.
* Ensure a high level of customer service, satisfaction, and communication.
* Maintain a clean and safe work environment on and off site.
* Interface successfully with Administration, Sales, Customers, and Management.
* Diagnose and repair technical faults, including hardware malfunctions and software glitches.
* Ensure proper integration with existing systems, such as monitors, network infrastructure, or control units.
* Calibrate video equipment for optimal performance.
* Update inventory records for parts and equipment used in repairs.
* Adhere to industry standards and safety protocols during installation and servicing.
* Stay informed about the latest technological advancements and regulatory changes.
* Perform other duties as required by management.  
*Education/Qualification:*  

* High School Diploma / GED.
* Experience in inspecting and servicing cameras, video, and network equipment preferred.
* Must have a valid low voltage journeyman's or contractor's license.
* Ability to use a variety of hand tools and video/electrical diagnostic equipment.
* Clean driving record and a valid Driver's License required.
* Must be willing to enroll in and complete manufacturers' online training programs for various camera and access control systems.
* Must read and speak English.
* Excellent written and verbal communication skills.
* Must be responsible, self-motivated, self-starter, personable and well organized.
* Computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook) preferred.
* Prior experience with IP cameras, NVR/DVR equipment and various network equipment.
* High level of proficiency in working with computers.
*Other Duties:*

* Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
* Performs other duties as assigned.
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*Benefits and Perks:*

* Excellent pay

* Medical, dental, vision

* Company paid life insurance

* Company paid short term disability

* 401K with employer match

* Paid vacation and company holidays

* Company vehicle (if job applicable)

Pye Barker Fire and Safety is an Equal Opportunity Employer