Trauma Performance Improvement Coordinator (1.0)
Billings Clinic

This individual works in close collaboration with the trauma team to ensure consistent advanced trauma care. To organize the services and systems necessary for a multidisciplinary approach to care for trauma patients. Works collaboratively with the health care team, including physicians, nursing, case management and other health care providers to improve the physical, psychosocial, rehabilitative, educational, and spiritual needs of the trauma patient and/or their family.

ESSENTIAL JOB FUNCTIONS
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• In collaboration with the Trauma Registrar, maintains the trauma registry for the purpose of performance improvement by measuring and evaluating plans to improve both the processes of care and the outcome. Facilitates in designing the registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.
• Helps coordinate trauma care management utilizing effective communication across the continuum of trauma care, including helping develop clinical protocols/practice management guidelines, monitoring care of in-hospital patients, serving as a resource for clinical practice, and discharge planning.
• Identifies multidisciplinary opportunities for improvement in a timely manner and assists team members with problem resolution through plan development, implementation and evaluation.
• Conducts multidisciplinary rounds to ensure that comprehensive, multidisciplinary collaboration of trauma care occurs with the patient, family, physicians and other health care providers. Identifies fragmentation/duplication and assists the team in defining effective utilization of resources
• Provides and supports trauma education for Billings Clinic staff and assists in inter-facility and regional staff development. Participates in case review, Trauma M&M, Trauma Committee, Trauma Case conference, ERTAC and STCC.
• Aids in teaching Stop the Bleed, ENPC, TNCC, TEAM course, and Trauma nurse classes, and hospital and regional trauma education
• Serves as a resource and role model in implementation of professional nursing practice in the clinical setting and provides bedside care for trauma patients as needed.
• Identifies need and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental, and outside agency environmental, employee or patient safety standards relevant to job performance. Identifies and anticipates problems and safety issues and initiates appropriate action.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

KNOWLEDGE, SKILLS AND ABILITIES
• Resourcefulness in dealing with emergency situations
• Communicate clearly and effectively, both verbal and written
• Work effectively with nursing, allied health and medical personnel
• Respond calmly and professionally when dealing with difficult or emergency situations
• Maintain flexibility to adapt to a variety of workload assignments
• Identifying problems and researching and recommending solutions
• Establishing and maintaining effective working relationships with patients, staff and public
• Incorporates population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups ranging from infant through geriatric
• Concentrate and pay close attention to detail when planning and performing professional nursing care, resolving patient/resident care problems and dealing with patients/residents and their families, while working with frequent interruptions and competing priorities
• Assist with development, piloting, use, and validation of data collection methodologies.
• Work with trauma coordinator and multidisciplinary teams to collaboratively address program development, problem identification and resolution, regulatory compliance, system performance and outcome measures.
• Work independently
• Understand and analyze data
• Interpret, adapt and apply guidelines and procedures
• Perform tasks or duties with frequent interruptions and high degree of stress
• Lift, bend, stretch and reach to accomplish duties
• Position requires the highest degree of integrity and confidentiality due to sensitive nature of information handled in the course of patient care and coordination with the various medical providers within the community
• Accountable to provide clinically sound information
• Requires excellent working relationships with all levels of health care providers

MINIMUM QUALIFICATIONS
Education
• 4 Year / Bachelors Degree in Nursing

Experience
• Two (2) years of trauma/critical care nursing experience

Certifications and Licenses
• Current CPR certification
• Current in ENPC
• Current in TNCC
• Current in ACLS
• Ability to pass TCRN certification within the first 2 years of hire