Location: Onsite 3 days weekly (Dallas, TX)
Experience: 6-10 total yrs
Top 3 Must Haves:
1. Very Good Verbal and Written communication
2. Prior experience as Technical writer
3. 6 - 10 years of experience in relevant skills
Qualifications:
• Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
• 6+ years of proven experience in writing technical documentation
• Understand and explain complex technical concepts
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Excellent technical writing skills
• Excellent verbal communication skills
• Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software
• Good working knowledge of MS Office or Google Docs
• Detail-oriented
Responsibilities:
• Prepare instruction manuals
• Disseminate technical information in easy-to-understand language for a non-technical audience
• Have technical accuracy in writing user documentation
• Create software documentation after a thorough collaboration with subject matter experts and technical staff
• Help other writers in creating documentation
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Create product manuals with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers
• Communicate complex ideas in a concise manner
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