Specialty Software Engineer
The Judge Group Inc.

Location: San Francisco, CA
Salary: $94.00 USD Hourly - $100.00 USD Hourly
Description:
Job Title: Senior ServiceNow Developer - Service Catalog (SSE4)

Location: San Francisco, CA
Key Responsibilities:

• System Design and Architecture: Design and architect ServiceNow solutions that align with business requirements, ensuring scalability and efficiency.
• Requirement Gathering and Analysis: Collaborate with stakeholders to analyze requirements and translate them into technical specifications.
• Customization and Configuration: Customize and configure the platform, including creating new modules, workflows, business rules, UI pages, and integrations.
• Integration and Data Migration: Design and implement integration solutions and manage data migration with third-party applications.
• Development and Scripting: Write and maintain scripts and code (JavaScript, Glide API, etc.) for ServiceNow applications.
• Secure Coding: Ensure implementations adhere to security best practices and compliance standards.
• Performance Optimization: Optimize performance and monitor system health.
• Troubleshooting and Support: Provide technical support for configurations, customizations, and integrations.
• Documentation: Prepare detailed technical documentation, including architecture diagrams and implementation guidelines.
• Team Management: Guide team members on technical issues, bug fixes, and solutions, and review their work.

Required Skills:

• Service Catalog Experience: Extensive hands-on experience with ServiceNow Service Catalog.
• ServiceNow Expertise: Proficiency in ServiceNow platform, Orchestration, Virtual Agent, Now Mobile, UI Builder, Designers, Automated Testing Framework, and Service Portal.
• Integrations: Experience designing and implementing integrations using Integration Hub, Rest API, SOAP, eBonding, Jira, Azure, Microsoft Teams, MS Outlook, Office365, Mappedin, and third-party apps.
• Technical Skills: Proficiency in JavaScript, Glide API, HTML, CSS, and other relevant web technologies.
• Domain Knowledge: Familiarity with ITIL and Facility Management best practices.
• Communication and Collaboration: Strong communication skills and ability to collaborate effectively with stakeholders and development teams.
• Problem-Solving: Analytical mindset with the ability to solve complex technical challenges.
• Technology Awareness: Knowledge of CI-CD/CSDM frameworks, MongoDB, SQL, Core Java, Angular, ReactJS, and deployment/project management concepts (Waterfall, Agile, Scrum, DevOps).

Required Qualifications:

• 5+ years of Specialty Software Engineering experience, or equivalent through work, consulting, training, military experience, or education.
• 3-5 years of experience in ServiceNow development, particularly with the Service Catalog module (Utah version or higher).
• 3-5 years of experience in Agile/Scrum methodologies.
• 3-5 years of experience with ServiceNow business rules, scripting, and application development.
• 2-3 years of experience in Integration and API development (REST, JSON, etc.).
• 2 years of experience with Catalog Builder or equivalent citizen developer tools and processes.

Desired Qualifications:

• API: 2-4 years
• Rest API: 2-4 years
• ServiceNOW: 4-6 years
• ServiceNow Development: 4-6 years
• SN CSA Certification is a plus.
• Proficiency in Report Analytics, Workspace, Survey, ITSM, CMDB, and other SN modules is a plus.
• Experience with APIGEE, ESGA, Ansible, Amelia, or other orchestration and interface tools is preferred.

Contact: rwest@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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