SOS IT Infrastructure Support Analyst-Public Health
State of Nebraska

The work we do matters!

Hiring Agency:
Administrative Services - Agency 65

Location:
Lincoln, NE

Hiring Rate:
$24.663

Job Posting:
JR2024-00010725 SOS IT Infrastructure Support Analyst-Public Health (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:
The DHHS Public Health Division is seeking a Temporary IT Infrastructure Support Analyst for our WIC Program.

Job Duties:

• Implementing and maintaining the first web-based participant Portal
• Testing, implementing, and maintaining updated technology resources related to the WIC data system and Participant texting.
• Creating data reports from the WIC data system.
• Network server support and coordination including software installation, troubleshooting, and maintenance.
• Researching and testing new IT products to increase program efficiencies.
• Providing technical support to internal and external end-users of the above systems.
• Assisting with system back-ups, user management, and monitoring system performance.
• Training, create and provide training for end users.
• Acting Liaison with WIC IT vendors.

Requirements/ Qualifications

Minimum Requirements:Associate degree in computer science and two years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-for-year basis. OR Post-high school coursework in computer science and three years of related technical and business experience

Knowledge, Skills, and Abilities

Knowledge:

This position requires a skilled IT professional. A successful candidate must exercise independent judgment to test, implement, and evaluate IT applications. They will also help assess and assist with IT network server needs and assist end-users through training or help desk activities.

Ability:

The successful candidate will navigate an IT ticketing system to enter and coordinate tickets from creation to resolution. The position requirement is either an Associate Degree in Information technology OR 2 years of experience in IT network management, application development, or similar.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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