Slalom Flex (Project Based) - CX Strategist/Designer
Slalom, LLC

Role: Slalom Flex (Project Based) - CX Strategist/Designer

Location: Denver Metro Area

*Please note: This role is not eligiblefor remote work. Employees must live within a commutable distance of the Denver Metro Area*

Who You'll Work With

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. The CX Strategist/Designer will help deliver and implement the company's broader goals.

What You'll Do

• Plan and Conduct Design Thinking Workshops: Define workshop objectives, create workshop agenda and define/design workshop activities and supporting materials for a workshop audience that includes up to 10 stakeholders and/or users with the primary goals of the workshops being to identify current-state pain points, stakeholder/user goals, priority use cases and future-state opportunities

• Plan and Conduct User Research Studies: Develop comprehensive research plans and corresponding methodologies to gather user insights including 1:1 interviews and survey

• Analyze and Synthesize Data: Analyze qualitative and quantitative data to generate actionable insights, high-level user personas and priority use case recommendations as well as inform design decisions

• Create Design Brief: From workshop and research findings, develop a UX design brief detailing the design goals and requirements to serve as a foundation for wireframing, ensuring the resulting designs align with project objectives and meet both stakeholder expectations and user needs.

• Create and Validate Wireframes: Create two low-fidelity wireframes based on the design brief and conduct usability testing with users to solicit feedback. Refine design based on feedback.

• Advocate for the User: Champion the user's perspective and ensure human-centered principles are integrated into the project lifecycle

• Work and Deliver Autonomously: Own and execute the research and design activities/deliverables independently, acting as a utility player within the team

What You'll Bring

• Strong customer research/strategy skills

• Ability to create wireframes

• Experience with conducting usability testing

• Minimum 5+ Years UX research experience

• Strong research skills with a proven track record of conducting user research studies with examples of recent work

• Ability to analyze qualitative and quantitative data to generate actionable insights and research artifacts such as personas and user journey maps

• Ability to translate research findings into high-level design concepts and/or low-fidelity wireframes

• Experience creating and facilitating stakeholder workshops to foster alignment and generate insights/ideas

• Excellent project management skills, with the ability to create and adhere to a project plan and drive research/design work independently

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the hourly pay range is $70 to $80/HR depending on experience. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The hourly pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications through September 5, 2024

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