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Your Opportunity as the HR Shared Service Generalist
Serve as the first point of contact for an employee or manager contacting the HR Shared Services team. Ensure timely responses to questions and inquiries from employees, retirees and dependents about benefit programs and human resources policies. Use a unique telephony and knowledge management system and leverages a case management tool within Workday for tracking requests. Provide project-based assistance on health, welfare and retirement benefits, time tracking, organization development programs, and employee pay.
Location: Orrville, OH
Work Arrangements: Hybrid, 30% in office expectation (every Tue and every other Wed)
In this role you will:
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