Regional Facilities Manager
Cushman & Wakefield

Job Title
Regional Facilities Manager

Job Description Summary
This position provides managerial oversight of portfolio of client facilities, including retail stores, and leads a team of multiple Facilities Managers and Engineers. The Regional Facilities Manager has overall responsibility for the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities. Emphasis is placed on the positive response to the requirements of the client, environmental health and safety, and quality programs. The position is the primary liaison with the regional client and leads team in the coordination of services, finance, vendor management and staffing required to meet the needs of the facilities management.
Job Description

Job Responsibilities

• Establish successful working relationship with regional client organization.
• Thoroughly understand client contractual requirements and assure team delivery of "best in class" services.
• Lead regional team to provide cohesive technical/administrative customer service which responds quickly, positively and effectively. Implement C&W policies and client objectives.
• Foster clear communication. Remove roadblocks and encourage ownership. Be present in the field.
• Thoroughly understand and be highly proficient in all C&W and client technology, software platforms and dashboards. Assist team members in expanding their expertise in using technology.
• Master the operation of CMMS and utilize reporting functions to review the effectiveness of the region's on-demand work order execution.
• Work with team to assure their engagement in and management of work orders in real time.
• Share insights into response time, trends, productivity, self-performance, capital spending and quality.
• Provide guidance on the correct preventive maintenance approaches. Assure all sites are performing PM's at the required intervals with the most efficient staffing.
• Facilitate accurate Facility Condition Assessments at required intervals.
• Work with vendors to maximize the effectiveness and value of their goods and services. Look for new needs and better delivery methods. Use accurate scopes of work, quote review, purchase orders, schedule planning, on-site supervision and validation of performance to assure excellent delivery of services.
• Take ownership of financial requirements of the region. Assure team is in financial compliance and is clear on requirements. Help develop financial plans and provide data/analysis as required.
• Make workplace safety a way of life for your team by your example and by providing the necessary training, materials, equipment, reporting and communication.
• Understand critical assets and the risks/impacts of their failure. Proactively communicate risks and remediations to client. Closely work with vendor partners and C&W subject matter experts to assure that the proper maintenance, emergency response and change management are being employed.
• Review and submit capital asset requests. Assure team is actively engaged in projects from beginning to end.

KEY COMPETENCIES

• Communication Proficiency (oral and written)
• Basic Technical Proficiency
• Problem Solving/Analysis
• Leadership
• Teamwork Orientation
• Relationship Management
• Financial Management

Related requirements

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:

Education

A Bachelor's degree is required.

5 years of additional experience in those environments may substitute for degree

RPA, CFM, FMA or LEED O&M industry certifications recommended

Years of Relevant Experience

12 years of facilities experience/minimum of 7 years in commercial high-rise, campus or portfolio environment with at least 3 years as a senior facilities manager. Retail experience preferred.

Experience in maintenance, construction, engineering, and all facets of property operation and building management preferred.

Retail facilities experience preferred

CMMS/Work Order Management experience is preferred

Licenses or Certifications

Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications a plus.

Knowledge, Skills & Abilities

• Ability to read and understand construction specifications and blueprints • Proficient in understanding management agreements and contract language • Skilled in Building Management Systems maintenance and monitoring.
• Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint) • Strong discipline of financial management including financial tracking, budgeting and forecasting • Knowledge of Financial Systems (Yardi a plus)
• Basic Computing Skills in Outlook, Excel & Word, including proficiency in the operation of smartphone and/or iPad/tablet, uploading .pdf files, and documents, and logging into conference meetings (i.e., BlueJeans, Teams Meetings, Zoom).

Physical Work Requirements

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions:

Environment : This job operates in a professional office or commercial building environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Work could any combination of:

Almost constant exposure to loud noise includes the use of power equipment and unusual elements, such as extreme temperatures, toxic chemicals, biohazardous materials, dirt, dust, fumes, smoke, and/or loud noises.

Ability to perform work wearing Personal Protective Equipment (PPE) if required

May require regular travel outside between properties in varying weather conditions.

Physical: Considerable physical activity. Ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders), and safely install rigging/lifting devices. Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine. May involve movement between departments, floors, and properties to facilitate work. The employee may also be regularly required to stand for prolonged periods of time and drive for up to 4-5 hours a day between various assigned client locations. Should maintain the ability to speak clearly so others can understand you as week as the ability to read and understand the information presented orally and in writing.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics.

Hearing: Hear in the normal audio range with or without correction.

Scheduling

Most schedules work typical business hours based on location assigned.

Based on client need, the role could be scheduled as the only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on-call duties and over time.

Must be willing and able to support after-hours/weekends building-related activity as required. The role may be assigned and must be able to respond to client callbacks for regular repair and/or emergencies events.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Conditions of employment

All offers of employment are contingent upon:

Legal Documentation establishing identity and eligibility to be legally employed in the US/United States Citizenship

Drug Testing

Criminal background check

Clean DMV record (for related driving roles)

Education verification

Reference checks

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $119,000.00 - $140,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

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