Program Specialist 3 - Donor Database Management, Foundation
Highline College

General Summary

Posting will remain open until filled. Priority screening date for application received by Aug 21, 2024.

The Program Specialist 3 position supports the college Foundation in a variety of complex duties and assignments, including managing the existing donor database and managing migration to new donor management platform.
This position will report to and work under the general direction of the Director of Philanthropy. The specialist is a member of a team also supporting and collaborating on Foundation events and activities under Institutional Advancement.
This position is key to upholding our mission and college-wide goals of engaging with donors and community supporters to increase the number of scholarships available and helping students reach their goals.
The specialist will potentially have contact with clients, the public, staff members, students and faculty and must demonstrate excellent customer service to all clients.

This position is a classified full­-time position and is eligible for overtime. The work schedule is Monday through Friday. Some evening and weekend hours may be required.

Salary Information:
The above salary range reflects the starting step of Range 53 (Step A) and ending step (Step M) salary for this classified position and includes a 5% King County compensation provision. As a new classified employee, based on annual increments, it will take 5.5 years to reach Step L on the salary schedule, 11.5 years to reach step M on the salary schedule. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.

Essential Tasks

Reporting directly to the Director of Philanthropy this position will:
Work in collaboration with Foundation Development staff to support fundraising efforts through donor database management- 50%:

• Primary manager of Foundation donor database;
• Keep all database information up to date including maintaining current addresses, updating personal life change information, spotting and removing duplicate records, and setting and maintaining standard procedures for data entry;
• Maintain pledge logs, send billings to donors (when gift pledges are part of donor commitment process);
• Provides ongoing training opportunities to Advancement staff and Development Officers on the moves management system and related prospect development functions as a Subject Matter Expert (SME);
• Design and implement moves management system in accordance with strategic planning meeting(s) and guidelines set forth by team;
• Responsible for the information management of prospect relationship data in the CRM database and reporting of prospect management systems;
• In collaboration with development staff, conducts research within database and manages prospect assignments to support organizational fundraising efforts;
• Monitor fundraising performance through the management of contacts, strategy plans, solicitation pipelines, performance metrics, etc. Ensure accuracy and timeliness of data to enable effective revenue stream forecasting and inform fundraising performance management;
• Produce or customize appropriate acknowledgement letters to donors(s), including those for pledge commitments;
• Generate segmented mailing lists for fundraising appeals.

Provide support for Foundation Events - 25%:
Under leadership of Director of Philanthropy and in conjunction with other foundation staff -

• Event Support, including serving on event committee;
• Supporting event planning and logistics, such as vendor contacts and supply ordering;
• Day of participation in set up, decorations, tear down and clean up;
• Supporting sending of post event acknowledgement to attendees, donors and sponsors.

Provide support for fund development activities such as direct mail, donor reports and online and social media appeals - 25%:

• Provide updated mailing lists for events, direct mail and other printed publications;
• Provide updated distribution lists for electronic communications and solicitations;
• Provide data to be used in curating social media users to include in targeted communications for online campaigns to support both events and fundraisers;

SKILLS & ABILITIES:

Communicate effectively, both written and verbally;Maintain confidentiality;Experience working in database software including Blackbaud Raiser's Edge products or other donor relations management platforms such as Bloomerang or Donor Perfect;
• Strong organizational skills, ability to work independently and prioritize multiple tasks, maintain office confidentiality and accommodate numerous interruptions;
• Position requires high degree of accuracy and attention to detail;
• Advanced knowledge of computers and software applications, specifically MS Office suite: Word, Outlook, Excel, PowerPoint, and Access;
• Work well with others and function as a team member;
• Commitment to the community college mission and equity goals;
• Commitment to a working environment that values a diverse academic environment, inclusive of students, faculty, and staff of diverse cultural, socioeconomic, and educational backgrounds.

Qualifications

MINIMUM:

• Bachelor's degree; AND
• Two years of experience including planning, policy analysis, coordination and consultation with a variety of public and private agencies, organizations, and/or levels of government OR equivalent education/experience;

OR

Associates degree; AND

Four years of experience including planning, policy analysis, coordination and consultation with a variety of public and private agencies, organizations, and/or levels of government OR equivalent education/experience.

Supplemental Information

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.THE COLLEGEHighline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students -- a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.MISSION AND VISIONAs an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.APPLICATION PROCEDUREYour online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;3. A one-page response to the Supplemental Question.CONDITIONS OF EMPLOYMENT:National Criminal Background Check may be required.APPLICATIONS MUST BE FILED ONLINE AT:https://www.governmentjobs.com/careers/highlineNEED APPLICATION HELP?Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYERHighline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.REASONABLE ACCOMMODATIONSThe College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.TITLE IX POLICYHighline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

NON-DISCRIMINATION STATEMENT

The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).

The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or DSlota@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office.

The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or JSandler@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor.

The Chief Human Resources Officer, Melanie Lawson, can be reached at (206) 592-3320 or MLawson@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.

You can receive this information in an alternate format by contacting Access Services (206) 592-3857; TTY (206) 870-4853.

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