Senior Consultant, Business Delivery - Process Architect
Who You'll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.
Our Business Delivery team is comprised of consultants with the expertise to assess and solve complex business problems. We partner with clients to drive critical business initiatives, employing effective methodologies to create shared understanding of challenges and business needs, define high impact solutions, facilitate leadership alignment, optimize business processes, and maximize the value and quality of solutions delivered.
We are currently focused on hiring candidates that brings strong Process Architect experience.
What You'll Do
• Evaluate, understand and address complex client needs as part of a program
• Create a shared understanding of business problems and opportunities across organizational levels at the center of an initiative
• Define solutions and workstream-level plans to achieve desired business outcomes
• Align business strategy, processes, capabilities and structure within a program to achieve business objectives
• Elicit, analyze, and document the requirements of a project, program, or product and communicate them clearly to stakeholders, managing requirement changes as necessary to maximize the value of solutions being delivered within constraints
• Assess current-state and define desired future-state processes
• Manage stakeholder engagement and communication with senior client leaders
• Assess and validate whether solutions will fulfill requirements and stated business benefits of initiatives and projects
• Define and deliver functional quality assurance across all types of projects and technology stacks
• Strive to meet an 80% annual client billable utilization goal
• Team members that play a Process Architect role will:
o Lead workshops and interviews with cross-functional client stakeholders
o Facilitate complex process mapping sessions to create shared visibility of current state operations, stage handoffs, and value, pain points, waste, and opportunities at each stage
o Utilize value stream maps, gap analysis, and future state solutioning to support process design and optimization
o Collaboratively prioritize process improvement initiatives and solutions based on client impact, considering key benefits, feasibility, effort, ROI, and client objectives
o Partner with technology teams to define and implement business processes that utilize core technology functionality and minimize customization
o Work closely with training and change teams to support go live and adoption of new processes and tools
o Stay current with industry trends, emerging technologies, and best practices in process improvement and business transformation
What You'll Bring
- 5-8+ years of work experience, preferably with a background in consulting
- A detail-oriented, logical, and analytical mindset and issue-based problem-solving skills
- Big picture thinking and a passion for helping organizations solve their most critical, complex business challenges
- Capability expertise in business analysis, technical analysis, business architecture, process design, quality assurance, data analysis, and solution and/or product ownership
- Deep business, industry, and technology expertise
- Expertise in technology/system development methodologies
- Excellent communication, leadership, and stakeholder management skills
- Ability to be onsite at the client or Slalom office 2-5 days per week
- Team members that play a Process Architect role will additionally bring:
- A proven track record of leading and supporting complex process improvement initiatives and delivering measurable business outcomes
- Ability to identify, define, and drive innovative solutions
- Strong interpersonal and communication skills, with the ability to influence stakeholders and build consensus among individuals and teams
- Proficiency in process mapping, value stream mapping, data analysis, and performance measurement tools
About Us
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.
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