Patient Services Specialist
The Judge Group Inc.

Location: Mission Viejo, CA
Salary: $29.00 USD Hourly - $40.00 USD Hourly
Description: Our client is currently seeking a Patient Services Specialist
Hybrid in Mission Viejo CA

Direct Patient Care Role Responsibilities:

• Maintain Competencies: Continuously update and perform essential skills required for the specific area of hire and populations served.
• Orientation: Assist in orienting new hires to the department.
• Patient Registration: Accurately register patients, ensuring all information is correct and complete.
• Communication: Interface and communicate effectively with all hospital employees, fostering positive and constructive working relationships.
• Admission Verification: Ensure each admission adheres to the defined policies and procedures of the registration process.
• Authorization Management: Obtain and enter necessary authorizations into Meditech.
• Meeting Participation: Attend department staff meetings regularly.
• Compliance: Adhere to Health Stream and Employee Health requirements.
• Support: Assist Department Lead and Supervisor as needed.

Registration Accuracy:

• Ensure all patient registrations are accurate and proficient, following departmental policies and procedures, including:
  • Correct insured's name, relationship, and policy number.
  • Accurate financial class and insurance plan code.
  • Complete and accurate Medicare screening questions for all Medicare patients.
  • Scan ID insurance card and physician's orders into Meditech.
  • Answer advance directives questions completely on admissions and scan into Meditech.
  • Obtain signed Consent for Treatment and Important Medicare Message for all inpatients.

Quality Assurance:

• Perform quality assurance to ensure the highest degree of data integrity through timely, complete, and efficient collection of patient information:
  • No spelling errors.
  • Correct armbands for patients.
  • Request copays/deductibles and deposits from all insured and self-pay patients.
  • Register and release patient valuables without error or complaint.
  • Complete age-specific competency orientation and training.

Quality Improvement:

• Resource Utilization: Ensure appropriate supplies and equipment are available, accounted for, and used cost-effectively.
• Safety: Maintain a clean, comfortable environment for customers and others by taking appropriate safety precautions and responding effectively to urgent safety situations.
• Productivity: Complete a minimum of 5 registrations per hour. Organize, prioritize, and complete activities efficiently. Demonstrate initiative in assisting others and performing additional duties based on skill level and training.
• Quality Improvement Program: Participate in department problem-solving, suggest improvements, and facilitate change

Contact: aflores@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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