IDR is seeking a Patient Access Representative to join one of our top clients in the healthcare industry in San Mateo, California. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
*NOT OPEN TO C2C*
Position Overview for the Patient Access Representative:
- Patient Interaction: Conduct general registration duties by interviewing patients or their representatives, accurately entering information into systems, collecting co-payments, and obtaining necessary signatures while ensuring a welcoming and supportive environment.
- Scheduling and Coordination: Maintain and manage scheduling for department activities and specialized procedures, coordinating with physicians' offices and other departments to verify room and equipment availability as needed.
- Administrative Support: Serve as the first point of contact for internal and external visitors, answering phones, greeting individuals, providing directions, and addressing routine inquiries while performing general office support tasks such as document preparation and mail distribution.
- Data Management: Perform routine data entry, document review, and record compilation, ensuring the confidentiality of sensitive information while maintaining organized office files and activity logs, as well as overseeing inventory of office supplies and equipment.
- Educational Background: High School Diploma or General Education Diploma (GED) required; equivalent experience may be accepted in lieu of formal education.
- Experience: Minimum of 1 year of recent relevant experience in an administrative support role, demonstrating proficiency in office procedures and customer service.
- Technical Proficiency: Strong knowledge of administrative and clerical procedures, including data entry, word processing, and document preparation, with the ability to manage files and records efficiently.
- Communication Skills: Excellent verbal and written communication abilities, capable of conveying information clearly to diverse audiences, and demonstrating effective interpersonal skills in a customer service environment.
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details:$22-24/hour W2. NOT OPEN TO C2C. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form
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