Office Technician
State of Nebraska

The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Lincoln, NE

Hiring Rate:
$13.109

Job Posting:
JR2024-00011260 Office Technician (Evergreen) (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:
The State of Nebraska, Department of Health and Human Services is seeking an Office Technician position for the Division of Children and Family Services. This position provides direct, on-site support to SESA protection and safety teams for the Division of Children and Family Services.

If you are a detailed and caring individual who wants to help people live better lives, we need you, join our TEAM!!
What we offer:

Stable employment and hours with regular salary increases.

Thirteen paid holidays per year

Competitive benefits, paid time off, and retirement, and flexible work schedules, military leave

79% employer-paid health insurance with four plans and coverage levels to choose from

Dental, vision, long and short-term disability, flex spending and health savings accounts, employee assistance program, employee discount program, and more.

Generous vacation and sick leave earnings each year starting at 12 days each.

156% state-matched retirement for state plans

Stipend for eligible military retirees on TRICARE

A safe and secure environment with great teammates

"You have the passion; we have the opportunities - let's make a difference for Nebraskans!"

Wage - $13.109/hour

Hours - Monday - Friday 8-5 NOTE: Must be willing to work flexible hours if needed.

Dress Attire - Business Casual

As an Office Technician you will:

• Support CFS Supervisors and CFS Specialists.
• Manage data entry, document distribution, and legal action tracking.
• Schedule meetings and set up rooms.
• Answer phone calls, emails, and provide customer service.
• Handle office supplies, billing documents, and transportation requests.
• Order Social Security cards, birth certificates, and maintain state cars.
• Perform administrative tasks (notarizing, scanning, faxing, etc.).
• Assist with adoption, relinquishment paperwork, and file redactions.
• Oversee front desk duties at Lincoln South and assist with building issues.
• Transport State Wards to other cities in Nebraska.
• Prepare intake packets and support all divisions at Lincoln South.

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

Preferred Qualifications: Computer skills in Outlook and Excel. Internal and external customer service experience. Communicate orally and in writing with clients, maintain records and files, operate scanning equipment, computers, multi-line telephones, interact appropriately with persons of diverse backgrounds and socioeconomic level.

Other: Applicants must have a valid Nebraska driver's license as well as a good driving record. Must be willing to transport State wards to other cities in Nebraska.

Knowledge/Skills Abilities

General office practices and procedures; computer office applications, systems, and programs; maintain records and files; scanning/imaging equipment, multi-function copy machines, multi-line telephones and other office equipment; perform repetitive tasks in a fast-paces environment.

Effective communication: English grammar and usage: understand human services practices and procedures; accommodate new methods; maintain confidentiality; sharp attention to detail; proof reading skills; accurate keyboarding skills; and predictable and reliable attendance.


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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