NYS IES PRD-20241024-385 Level 2 Business Analyst
Voyatek

Albany, New York
$60.00 - $70.00 per hour


Opportunity Details

Full Time NYS IES PRD-20241024-385 Level 2 Business Analyst

Albany, NY (Hybrid)

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

  • Facilitates access to nutritious food for children of mothers participating in the WIC program
  • Supports first responders in reducing opioid overdoses within their communities
  • Empowers colleges and universities to identify and thwart financial aid fraud
  • Equips teachers with valuable insights to identify students requiring additional support
  • Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 2 Business Analyst to join our NYS Integrated Eligibility System Team located in Albany, NY. This role is Hybrid (50%) and is a long term contract, 27 months. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

The BA will conduct requirements analysis of existing systems processes and elicit, analyze, and document requirements for the implementation of the Fair Hearings System. The BA may also perform quality assurance tasks such as building test cases and automation.

Examples of tasks include:
  • Identify and document as-is and to-be IES system requirements and design using the IES prescribed business analysis methodology and tools including but not limited to process flows, user stories, data dictionaries, user interface specifications, mockups, and prototypes.
  • Conduct systems analysis on legacy mainframe systems and document business rules.
  • Meet with relevant stakeholders, including agency and local district subject matter experts, users, and executive teams to elicit requirements.
  • Produce quality work products that reflect and ensure system planning, design, and delivery are in line with business needs.
  • Build test cases and utilize specified tools to assist with organization of findings
  • Conduct work product peer reviews and assist in internal review process.
  • The candidate selected is expected to travel during this engagement. Travel may range from 10-25% depending on assignments. Travel will occur throughout New York State and may involve several overnight stays depending on the location and the work required; length and mode of travel will vary depending on the work assignment.

Mandatory Qualifications:
  • Level II- Between four (4) and seven (7) years of experience as a Business Analyst
  • Between four (4) and seven (7) years of client focused requirements analysis experience in performing the duties of a business analyst, including but not limited to: conducting business and/or systems analysis, elicitation, and validation of requirements, and producing requirements documentation, and creating/validating test scripts.
  • Between four (4) and seven (7) years of experience working on enterprise level software development projects with an active role in working with a wide range of stakeholders, including but not limited to: Customers, Project Managers, Technical Teams, and other Business Analysts.


  • Desirable Qualifications:
  • Between four (4) and seven (7) years of experience working in or with the subject matter of legal, or adjudicative, court hearings, fair hearings, appeals or court procedure and processes.
  • Between four (4) and seven (7) years of experience analyzing and validating mainframe system requirements from existing legacy systems, like COBOL.
  • Between four (4) and seven (7) years of experience with business process reengineering and optimization, including analyzing and formulating To-Be processes and requirements.
  • Between four (4) and seven (7) years of experience implementing web based, client facing applications and aligning requirements with federal standards, conditions, and regulations.
  • Between four (4) and seven (7) years of experience working with test plans, test cases, automated tests, and tracking defects.


  • The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A range for this position would be $60.00-$70.00 per hour.

    If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

    Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.



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