Nurse Coordinator
Massachusetts General Hospital(MGH)

General Summary and Overview

Nurse Coordinator in ambulatory Pediatric Hematology Oncology and Pediatric Medical Infusion provides direct patient care including chemotherapy and pediatric medical infusion. The nurse coordinator supports nursing practice through the application and implementation of evidence-based nursing practice, protocol development and supports nursing leadership to facilitate excellence in patient care delivery, workflow efficiency and nursing team development. In collaboration with nursing leadership the nurse coordinator participates in the development, implementation and evaluation of procedures and policies. Collaborates with the interdisciplinary care team including resource nurses, physicians, advanced practice, and administrative leadership among others to optimize the patient experience and support workflow efficiency. Provides leadership in collaboration with the nursing director and the care team to optimize nursing team development and team, and the patient to achieve optimal patient outcomes.

Principle Responsibilities

• Provides direct patient care including administering chemotherapy, biologics, medical infusion, and nursing during care medical procedures.

• Performs patient triage, phone triage and in basket messaging.

• Supports physician and advanced practice providers during clinic visits and medical infusions.

• Monitors and maintains clinic flow during provider clinic sessions, providing patient teaching and education as needed.

• Identifies patient care needs and utilizes appropriate resources.

• Provide effective and therapeutic environment

• Serves as resource clinically and leadership resource in collaboration with the nursing director for the nursing and interdisciplinary care team.

• Promotes the clinical and professional development of the nursing team.

• Assists with the delegations of responsibilities to appropriate staff in collaboration with nursing leadership team.

• Participates and plans nursing team meetings to share and disseminate information in conjunction with the nursing director

• Develops, evaluates and nursing team competencies, protocols, orientation and on boarding processes.

• Works collaborative with the nursing leadership team to evaluate and implement operational activities for effectiveness.

• Participates in process improvement initiatives and implementation of program goals

SKILLS/ABILITIES/COMPETENCIES

• BLS required, PALS preferred

• Demonstrates clinical knowledge and application of critical thinking in the care of pediatric hematology oncology and medical infusion patients

• Ability to work with complex patient populations and clinical teams

• Demonstrates excellence in clinical and professionalism in practice

• Demonstrates flexibility and adaptability to change

• Demonstrates leadership skills and excellent interpersonal skills and effective communication

• Demonstrates ability to delegate and prioritize effectively

• Organized and ability to analyze complex situations and implement problem solving skills

• Ability to work collaboratively with leadership and interdisciplinary team

• Timely follow up and follow through of responsibilities

Qualifications
Qualifications - External

LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):

• Current licensure as a CNS/NPS in the Commonwealth of Massachusetts required.

• Relevant professional experience as Nurse practice specialist

EDUCATION:

• Graduate from an accredited nursing program required.

• Bachelors degree, master's degree in nursing, preferred.

EXPERIENCE:

• Must have a minimum of 5-7 years pediatric oncology nursing experience required,

• Minimum 5 years' experience as formal nurse leader or equivalent level of experience considered.

• Nursing education and or professional development experience or equivalent experience, encouraged, but not required.

WORKING CONDTIONS:

• Outpatient clinic setting. Occasional after-hours functions outside of defined working hours.

EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.