Medical Secretary, Lead
University of Maryland Medical System

Job Description

ACCOUNT AND DATABASE MAINTENANCE: Demonstrates an understanding of systems and can troubleshoot problems and issues. Responsible for maintaining complete and accurate accounts to ensure database integrity and timely claims processing.

BILLING RESPONSIBILITIES: Collects and batches physician encounter forms and hospital charge tickets. Checks for missing charges by reviewing daily schedule and batches daily work and sends to physician billing office. Collects co-payments, schedules follow-up tests and appointments as appropriate.

FRONT DESK OVERSIGHT AND TRAINING RESPONSIBILITIES: Cross-trained in all front-desk duties to provide cross-coverage as needed as well as, assists in on-the-job training of new hires and existing staff.

PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information,via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis

Company Description
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine.

Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma or GED (Required)
• Vocational / Technical Degree (Preferred)

Work Orientation & Experience: 2 - 4 years experience and knowledge of physician office/clinical care center routines and a basic understanding of the organization, medical procedures and terminology (Required)

Skills & Abilities: Ability to: a) handle multiple tasks simultaneously; b) communicate effectively and professionally with patients, medical staff, and team members; c) maintain confidentiality with patients and team member information; d) communicate effectively, orally and in writing; e) answer multi-line phones; and f) work independently, use critical thinking skills, and take initiative in achieving departmental goals; g) maintain professionalism at all times. Demonstrated skills in: a) computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; b) customer service; c) attention to detail with follow-through; and d) strong organizational skills.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $19.76 - $27.85
• Other Compensation (if applicable):
• Review the 2024-2025 UMMS Benefits Guide

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