Manager - Initial Registration
Wheels

Job Description:

JOB OVERVIEW

The Manager - Initial Registration will be responsible for providing leadership, guidance and support in managing the day-to-day activities of the department resulting in accurate and responsive service to our clients. Develop new and improve on current policies, procedures, programs and services to increase efficiencies.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Manages Initial Registration which includes managing the process of applying for license plates, registrations and titles.

• Manage expenses to ensure within budget.

• Monitor bi-weekly metrics to ensure under control.

• Analyze improvements, in regard to on-line registration program with current states with focus being put on adding additional states which includes filing applications, adhering to all requirements set by individual states and third-party vendors.

• Maintain current knowledge of state laws and requirements with retrospect to L&T, and pass on through daily communication with management, LP personnel and clients.

• Other duties assigned to ensure overall departmental efficiency.

• Other Duties
  • Analysis and measuring processes to identify and implement process improvements.
  • Create and maintain a work environment that encourages and promotes teamwork and high morale while achieving established department objectives.
  • Ensure that departmental processes are designed and implemented in a way to mitigate operational risks / losses including those related to payroll and payroll processes
  • Other duties and responsibilities as assigned.

LEADERSHIP RESPONSIBILITIES

Number of Direct Reports - 4

Number of Indirect Reports - 15

Budget/PNL Responsibility

Leadership Responsibilities Strategy

• Manages Initial Registration team, including but not limited to hiring, training, coaching, bi-weekly time sheets, and all areas of performance evaluations.

• Manages and assists staff in daily work duties, which include answering questions and providing technical support to ensure efficient and effective service delivery.

COMPETENCIES - SKILLS

• Delegates tasks and responsibilities.

• Demonstrates coaching skills and resolves conflicts.

• Instills a fair disciplinary approach.

• Pursues learning and development and promotes knowledge sharing.

• Demonstrates facilitation skills.

EDUCATION AND EXPERIENCE

• Bachelor's Degree or equivalent work experience

• 5+ years' experience in the Fleet or Automotive industry required

• 3-5 years' experience in vehicle title management

• One to three year's experience managing a team

• Experience measuring and managing processes and workflow and proven experience developing and implementing process improvements

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment: This position is in Alpharetta, GA and operates in a professional office environment.

Positions Type/Standard Schedule: This is a full-time position, Monday through Friday.

Travel: No travel is expected for this position.

Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits
Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:
$78,900-$110,500
The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

---