Manager DEIB Programs
Webster Bank

Job Description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

JOB SUMMARY:

The Diversity Equity Inclusion and Belonging (DEIB) Program manager works in tandem with DEIB Officer to help develop and execute on DEIB strategy and support the development and implementation of Webster Banks Diversity Equity Inclusion and Belonging initiatives.

RESPONSIBILITIES:

As DEIB Program Manager you will:

• Liaise with Business Resource Groups (BRG's) and execute on their plans and initiatives through marketing and calendaring programs including speaker series, workshops, mentoring circles, etc., pro-active roster and waitlist management, and related day-of execution of programs, etc.
  
• Develop initiatives to improve staff belonging and safety, such as creating learning opportunities and forums for open dialogue and courageous conversations regarding cultural proficiencies to build an inclusive environment, managing BRG programs and partnering with BRG groups to advocate and amplify their voices across the organization.
  
• Enhance and standardize our Diversity Equity Inclusion and Belonging Council and BRGs to influence them to prioritize and drive business and strategic initiatives.
  
• Work with HR and leaders across the company to reimagine how we will attract, grow, and retain a diverse workforce and foster an environment of belonging and inclusion and partner with Talent Acquisition to identify and drive diversity recruiting efforts with clear metrics including strategic sourcing, targeting diverse talent pools, diverse interview panels, participating in diverse career fairs and other innovative approaches including promoting Webster DEI&B through support at local internal and external events, i.e. career fairs, Town Halls, etc..
  
• Partner with L&D and HR Business Partners to integrate initiatives into talent practices including performance management, leadership development, succession planning, total rewards, retention and managing mentorship, fellowship and/or sponsorship programs for marginalized groups.
  
• Coordinate with Marketing and Communications Team representatives to streamline and generate ideas and content to communicate and promote DEI initiatives internally and externally, including regularly updating the internal intranet site
  
• Communicate with employees at all corporate levels across Webster bank to answer programming queries, distribute program communications and pre-work materials for attendees
  
• Connect with external facilitators and internal events team to ensure appropriate materials, setting up prep meetings, room set up and event catering for seamless end-to-end execution
  
• Track and analyze DEI data and report on organizational progress against key DEI metrics.
  
• Support HR Analytics team for quarterly reporting and development analytic needs.
  
• Analyze attrition and evaluation data to provide proactive recommendations regarding programming enhancements.
  
• Embed DE&I in the organization's DNA through use of tools, technology, processes, and structure.
  
• Expand our DEI plans across the organization and all our operations, including building a culture that takes a holistic approach towards DEI and deepen staff knowledge on DEI principles, and training staff in implementing solutions to build safe and inclusive spaces for everyone.
  
• Keep current on diversity programs and developments by maintaining key partnerships with other leaders and organizations in the field on behalf of the company. Share best practices and trends across the company and with our affiliates.
  
• Any other responsibilities as assigned to you by the DEIB Officer.
  

Educations, Experience & Skills:

We understand that it's rare that a candidate has a 'perfect' set of relevant experiences. This is not our expectation, which is why all candidates are encouraged to apply, even if you feel like you're missing some of our interests listed below. The experience we'll be looking out for, and which we think will be helpful coming into a role like this, are:

• High school diploma or GED required.
  
• Advanced degree - Associates, Bachelors, Masters, etc. - preferred.
  
• 2+ years experience in a formal DEI position or DEI leadership role
  
• 5+ years experience in program or project management, HR, Learning & Development, or other relevant experiences
  
• Experience articulating a vision, translating it into executable strategy and driving cross-functional teams to deliver against the plan
  
• Experience with managing company-level initiatives with multiple stakeholders
  
• Strong communication skills across all levels within an organization. Great storytelling skills a plus!
  
• Experience with facilitating DEI workshops or trainings
  
• Experience translating data and analytics to develop insights, telling stories, driving decisions and measuring impact
  
• Ability to translate external and internal trends into innovative practices
  
• Skilled at developing positive collaborative relationships with peers and leaders across an organization
  
• Experience maintaining a high level of confidentiality and discretion
  
• Experience working in a high-growth company is preferred
  
• Professional experience with DEI, especially with cultural dynamics in global organizations, with demonstrated results.
  
• An effective cross-cultural communicator and influencer - who possesses great interpersonal skills to build solid connections with people of many backgrounds.
  
• An empathetic and nimble facilitator - who works to build accessible, safe, welcoming and collaborative working environments in any situation.
  
• Understanding of adult learning principles, and ability to create engaging training content.
  

Additional capabilities we'll consider:

• Active listening, self-awareness, growth mindset, committed to learning and development.
  
• Analytical capabilities and metrics orientation
  
• Experience running sponsorship and/or mentorship programs
  
• Problem-solving skills and navigating ambiguity
  
• Knowledge of DEI best practices, content facilitation and all people initiatives including recruiting, hiring, onboarding.
  
• Ability to maintain confidentiality with sensitive data and information
  
• Modeling inclusive behaviors and building understanding
  
• Ability to work autonomously and effectively in a fast-paced, virtual environment
  

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We're actively working to assemble a team with a broader set of lived experiences and perspectives and to foster a workplace and a world where everyone can thrive.

The estimated salary range for this position is $100,000USD to $110,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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