Manager, Administrative Operations
University of Miami

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The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full Time Manager, Administrative Ops. to work at UHealth Medical Campus in Miami, Fl 33136.

CORE JOB SUMMARY

The Manager, Administrative Operations oversees office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Develops procedures and policies for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations.

CORE JOB FUNCTIONS

Ensures all administrative operations run smoothly and efficiently. Coordinates, plans and directs services which support the running of the department Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns. Develops and implements department processes. Recruits and trains office support staff. Manages staff in the day-to-day performance of their jobs. Ensures projects, department milestones/goals are met and adheres to approved budgets. Purchases and maintains office equipment and supplies. Tracks and analyzes operational costs. Coordinates delivery of office services with other departments. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High school diploma or equivalent

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to accurately prepare and maintain records, files, reports and correspondence
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to effectively plan, delegate and/or supervise the work of others
• Knowledge of business and management principles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Department Specific Functions

The Administrative Manager will play a crucial role in supporting clinical and research activities, ensuring efficient operations, and maintaining essential administrative functions. The individual will work closely with medical professionals and research teams, providing critical support in various tasks and responsibilities. This position requires proficiency in UCHART/EPIC systems, strong organizational skills, and the ability to manage multiple projects simultaneously.

Key Responsibilities:

Clinical Support:

• Assist in managing clinical roles for new patients.
• Access and manage schedules for multiple doctors to gather clinical information.
• Utilize UCHART/EPIC systems for clinical data management.
• Perform clinical tasks such as ordering cells and ensuring invoice payments.

Credentialing:

• Takes proactive role in scheduling and completing non-medical applications.
• Renew and complete all necessary licenses and certifications, including DEA, Medical, BLS certificate, ASCO, and ASH memberships.

Research Team Support:

• Provide full-time support to the research team, addressing all their needs.
• Serve as the primary contact for all research-related requests, including reimbursement processing.
• Maintain and manage lab ordering and clerical supplies for clinical lab NPs and research staff.
• Order computers and other necessary equipment.
• Track account numbers and provide staff with the best accounts for purchases.
• Review and approve financial transactions via Workday.

Additional Lab Responsibilities:

• Coordinate delivery of office services with other departments and create work orders.
• Obtain quotes for items and maintain lab equipment.
• Create and manage support systems to ensure the availability of cost-effective supplies and equipment.
• Assist lab members (total of 5) with reimbursements and various requests.
• Renew annual memberships for meetings and professional organizations.

Department Specific Qualifications

Experience:

* Familiarity with UCHART/EPIC systems; previous access preferred.

* Experience as a clinical assistant or similar role is highly desirable.

* Proficiency in managing financial transactions and reimbursement processes.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full timeEmployee Type:StaffPay Grade:H11

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