JOB DESCRIPTION
Lead Encompass Business Analyst (Hybrid - Columbia, SC)
The Encompass Business Analyst ensures the seamless operation and optimal performance of Encompass systems. This role involves managing system configurations, providing technical support, and maintaining comprehensive documentation. The Business Analyst collaborates with various departments to understand their needs, implements system changes, and conducts training sessions to enhance user proficiency. This position requires in-depth knowledge of loan origination workflow and job functions that participate in the workflow.
What you'll do
- Business Analysis: Conduct business analysis to gather requirements, optimize processes, and ensure effective system configurations.
- Perform System Analysis: Simulation testing to determine the potential impact of deploying proposed system changes.
- Technical Support: Provide technical support to users, troubleshooting and resolving issues promptly.
- Documentation: Prepare, update, and distribute business and functional requirements.
- Collaboration: Work with cross-functional teams to gather requirements and implement system changes that support business objectives.
- Training: Conduct training sessions for users to ensure they are proficient in using the systems.
- Continuous Improvement: Identify opportunities for system improvements and work with the IT team to implement enhancements.
- Bachelor's degree in information technology, Computer Science, or a related field
- Minimum of 3 years experience as a Business Analyst
- Strong understanding of banking concepts such as loans and mortgages
- Experience in ensuring adherence to governance standards, managing risks, and maintaining compliance with legal and regulatory requirements
- Proficiency in system administration and configuration tools
- Strong problem-solving and analytical skills
- Knowledge of the financial services industry
- Ability to plan, execute, and oversee projects to ensure timely completion.
- Ability to conduct business analysis to gather requirements and optimize processes
- Commitment to identifying and implementing opportunities for system and process enhancements
- Experience with Encompass a plus
ABOUT US
AgFirst Farm Credit Bank provides financing, as well as technology and other value-added services, to association partners so they can lend to rural residents and agricultural operations of all sizes. We take pride in investing in our employees, our partners and our community.
Find out more on AgFirst.com, and follow us on LinkedIn!
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