IT Quality Controls Manager
Everest Global Services, Inc.

Title:
IT Quality Controls Manager

Company:
Everest Global Services, Inc.

Job Category:
Technology

Job Description:

About Everest:
Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

About the role:

Everest Global Services, a member of Everest Group, Ltd., is seeking an IT Quality Controls Manager to join our team at Everest's US Headquarters in Warren, New Jersey. This position will report to the IT Chief of Staff - Global Strategy and Portfolio. The role will follow a hybrid work schedule of up to 2 days per week remote, and 3 days per week in office.

Responsibilities include but are not limited to:

• Plan and execute targeted control reviews to assess the effectiveness of IT General Controls (ITGCs) related to internal control over financial reporting (Sarbanes-Oxley controls). Formulate a view on the IT control environment, assess the design and operating effectiveness of key controls, and recommend improvements where necessary.
  
• Conduct IT control assessments to strengthen the controls, identifying potential gaps and risks. Collaborate with control owners to ensure all IT controls meet regulatory and organizational standards before the audit process begins.
  
• Coordinate IT control testing activities, ensuring timely and thorough completion of all necessary reviews. Identify, document, and communicate any issues or deficiencies with the IT controls to stakeholders.
  
• Provide input for IT General Control and other operational risk assessments by highlighting IT risks and potential vulnerabilities. Contribute to shaping the annual internal audit Quality Controls plan by identifying areas of focus for strengthening controls based on pre-audit findings.
  
• Collaborate with stakeholders from various IT teams to ensure a shared understanding of IT processes, risks, and controls. Work to address any identified control deficiencies, reducing the potential for risk exposure due to control gaps.
  
• Support the execution of IT control remediation plans by working with control owners to address identified issues and ensure that corrective actions are implemented and sustainable before formal audits.
  
• Maintain and document IT control readiness by keeping comprehensive records of pre-audit reviews, control evaluations, and remediation efforts to demonstrate ongoing compliance and monitoring.
  
• Recommend process improvements based on observations during Quality Control reviews. Propose solutions to strengthen the IT control environment and improve the effectiveness and efficiency of IT operations.
  
• Manage multiple Quality Control projects simultaneously, balancing competing priorities and ensuring Quality Control activities are completed on schedule, even in a fast-paced and changing environment.
  
• Enhance IT audit automation efforts by suggesting or implementing automated solutions for control testing and data analytics, reducing manual efforts and increasing accuracy.
  
• Mentor junior IT team members by sharing knowledge of IT controls, audit preparation, and best practices, fostering a collaborative and knowledgeable IT controls environment.
  
• Participate in special projects or investigations as needed, providing expertise in IT controls and risk management to address urgent or high-priority issues.
  

Qualifications:

• 7+ years of information technology audit and controls experience, or relevant industry experience
  
• Bachelor's degree or greater in accounting, business, or information technology
  
• Experience in IT audit and controls within a Big 4 management consulting environment, providing expertise in assessing, designing, and implementing robust IT control frameworks.
  

Skills:

Candidates must possess the following skills, including but not limited to:

• Strong written and verbal communication skills with the ability to convey complex IT control concepts clearly and persuasively to both technical and non-technical stakeholders.
  
• Solid understanding of IT audit standards, procedures, and methodologies, with experience in evaluating and testing IT General Controls (ITGCs) and other related frameworks.
  
• Experience auditing IT controls within the Software Development Life Cycle (SDLC), including controls related to application implementations and system changes.
  
• Proficiency with key technology tools such as ACL, MS Office, Access, SQL, Python, and data analytics platforms like PowerBI or Alteryx is highly desirable.
  
• Knowledge of risks and opportunities in emerging technologies, such as robotic process automation (RPA), cloud computing, and AI/ML, with a proactive desire to stay current in a dynamic IT environment.
  
• Excellent interpersonal skills, with the ability to build strong, collaborative relationships across IT, audit, and business teams.
  
• Exceptional analytical and problem-solving abilities to identify, assess, and mitigate IT control risks effectively.
  
• Familiarity with electronic audit tools such as AuditBoard or similar platforms, to manage audit documentation and track findings efficiently.
  
• Demonstrated ability to cultivate productive relationships with colleagues and stakeholders across multiple departments and geographic locations, fostering a culture of teamwork and collaboration.
  
• Ability to work in a cross-functional, diverse team environment, collaborating across divisions, departments, and cultures to achieve shared goals in IT control management.
  

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
  
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

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Type:
Regular

Time Type:
Full time

Primary Location:
Warren, NJ

Additional Locations:

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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