IT Desktop & O365 Administrator
Roth Staffing Companies

Location: Littleton, CO

Schedule: Onsite 5 days per week

Type: Full-Time, Direct Hire

Salary: $70k - $85k + bonus
THE OPPORTUNITY
The successful candidate will be responsible for designing, administering, and supporting the Company's Desktop and O365 infrastructure. The ideal candidate will demonstrate a thorough understanding of these skills further demonstrated with examples of past work.

Candidates should be self-described as driven, confident, analytical, and assertive. This position can be demanding with frequent deadline-oriented tasks that may require some evening and weekend work to perform infrastructure related Desktop-O365 hardware/firmware/software upgrades, enhancements, and bug fixes to ensure minimal impact on regular business hours of operation. Note: In general, this position is expected to be onsite 5 days a week in our Littleton office, with an occasional opportunity to work remotely.
WHAT YOU WILL BE DOING

• Utilize best practices for IT desktop and Microsoft Office 365 development, design, implementation, administration, and support
• Working and interacting with internal and external IT Infrastructure support teams in both remote work and close-knit office working conditions
• Effectively communicating technical concepts to non-technical users
• Delivering desktop and Microsoft O365 related updates, changes and modifications independently using functional/technical specifications and the Company's IT Change Management process
• Employing strong knowledge of desktop and Microsoft Office 365 management, administration, and support
• Identifying, collecting, processing, and organizing substantial amounts of information and data, which may be limited or incomplete
• Advanced troubleshooting and problem solving
• Prioritizing work on multiple projects simultaneously
• Day to day endpoint management and user troubleshooting of IT-related desktop and O365 software and hardware issues

WHAT YOU WILL BRING TO OUR ORGANIZATION
General Requirements:

• Bachelor's Degree in MIS, Computer Science, or equivalent related IT Infrastructure experience
• Training and certifications will be considered
• Demonstrated 5+ years of progressive experience as a desktop and Microsoft Office 365 administrator
• A fundamental knowledge and ability to understand technology, information systems, data, and business processes
• Knowledge of, and ability to work in an Agile/Kanban project management environment
• Strong quantitative ability and aptitude for quantitative learning
• Strong analytical and business writing skills
• Excellent at troubleshooting and problem solving
• Ability to present findings and technical proposals to internal and external customers
• Proficiency with all Microsoft Office suite applications
• Strong verbal and written communication skills
• Flexibility to work after normal business hours and on weekends as needed
• Candidates must be authorized to work in the United States

Technical Requirements:

Advanced experience with the administration and support of:

• Windows 10/11 desktops, laptops and tablets to include provisioning using Microsoft Intune
• MDM
• Support of company provided mobile devices to including company cell phones
• Installation, upgrades, troubleshooting, and maintenance of endpoint hardware and software
• Installing and troubleshooting hardware/peripherals (e.g., printers, headsets, monitors, webcams, etc.)
• Maintaining computerized inventory of all desktop related computer equipment
• Microsoft Office 365 suite of products to include Exchange Online, Teams and SharePoint
• Hybrid Active Directory env

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