IT Admin/Security Specialist
Flexion

Job Description

IT Admin/Security Specialist

Remote position with occasional on-site work in Madison, WI

Why you want to work at Flexion:

We're seeking an IT/Security Administrator to help scale and enhance our asset management, access management, and cybersecurity practices. This role is ideal for someone with a broad IT Operations and Security background who thrives in a dynamic environment, enjoys implementing operational procedures, and leverages technology and automation to drive results.

At Flexion (an agile software advising company that's been delivering excellence for over 24 years), our company culture is built on autonomy, trust, and transparency. We empower teams to remain self-sufficient and self-directed by hiring people who can solve complex problems through collaboration-this means lending a hand and flexing your multi-skilled muscles (laptop configuration, business application administration, security administration, providing customer service to our employees, and helping manage security risk) as needed.

What the job looks like:

You will play a pivotal role in building and maintaining an IT and Security ecosystem focused on automation, security, and operational excellence. You will take an employee first attitude, while balancing out the need for standardization and policy enforcement. You will interface and facilitate the delivery of IT infrastructure managed services as needed. You will enjoy helping determine direction, while remaining day to day engaged helping serve Flexion employees and using software tools to manage the Flexion Security infrastructure.

The work is primarily remote, with occasional visits to our Madison, WI office for hands-on asset management tasks.

Specific job accountabilities include:

• Design, implement, and maintain IT asset management and access management solutions.
  
• Support initiatives to enhance cybersecurity practices, including endpoint monitoring, attack prevention, and incident response orchestration.
  
• Provide technical support for Flexion employees, including troubleshooting hardware and software issues.
  
• Manage and support SaaS applications such as Google Workspace, Slack, and Zoom.
  
• Ensure compliance with security policies and participate in industry audits and certification initiatives.
  
• Collaborate with managed service providers to deliver IT infrastructure solutions.
  
• Maintain and manage inventory of hardware assets, including laptops and peripherals.
  
• Assist with training and onboarding Flexion employees on IT and security protocols.
  

Why we want to hire you:

Flexion is growing and maturing its Information Technology practices. And we want someone who can understand security policies and controls and lead the way in the implementation of technology solutions and automation.

You have:

• 5+ years of experience working in an IT Operations/Security Operations role
  
• Bachelor's Degree or equivalent experience
  
• Experience with implementing Information/Cyber Security processes and procedures.
  
• Hands-on experience implementing and supporting cyber/information security endpoint monitoring and control, attack prevention and detection and response orchestration solutions
  
• Experience evaluating, selecting and implementing IT infrastructure management solutions.
  
• Experience in scripting and automating processes.
  
• Self-driven. Ability to work independently with minimal supervision in a remote work setting and remain engaged.
  
• Experience with agile engineering practices, scrum and kanban.
  
• Strong attention to detail and accuracy.
  
• Uses logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  
• Ability to interact with all levels of the organization. Ability to listen, interact, and communicate conclusions in an efficient and impactful manner.
  
• Able to properly perform multiple duties at once.
  
• Works effectively with others to accomplish objectives and goals. Proven success in contributing to a team-oriented environment
  

At Flexion, we live by these principles:

• Speak openly and honestly with your colleagues and clients about problems and proposed solutions
  
• Welcome and handle changing requirements and priorities with little or no warning
  
• Collaborate online in small groups about 50% of the time
  
• Encourage simple and minimal solutions that keep options open
  
• Expect and vocally advocate for quality first
  
• Learn new practices and techniques as the situation demands
  
• Ensure the teams develop demonstrable software every week or two
  
• Do what needs to be done to deliver the product or project without ego or attitude
  
• Dig deep to find the root causes of problems so we can create the right solutions
  
• Relentlessly improve yourself, your team, and your processes
  

The most efficient way to reach our recruiting team is to submit your resume through the URL provided.

The salary range for this position is $95,000-$115,000 annually.

Equal Employment Opportunity/Affirmative Action Employer

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.

Job Location

811 E. Washington Ave., Suite 400, Madison, Wisconsin

Position Type

Full-Time/Regular

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.

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