International Specialist I
Cincinnati Children's Hospital Medical Center

Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• A Top Hospital and Health System for Diversity recognized by DiversityInc
• One of the nation's most innovative companies by Fortune in March 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

JOB RESPONSIBILITIES

• Documentation - Upon satisfactory financial arrangements, compose appropriate documentation to support applications for visa's to enter the U.S. Coordinate appointments with Clinical Concierge to ensure timely services, sensitive to family travel needs. Ensure interpreter services are arranged, as needed. Ensure compliance with HIPAA privacy regulations whenever dealing with third parties. Coordinate with Guest Services to facilitate accommodations and transportation needs of families. Ensure timely compliance with payor requirements for re-authorizations, medical documentation, etc. Maintain a database of international patients. Assist divisions with the Out-Of-Area Approval Process.
  
• Relationship Building - Coordinate international video-conferences. Develop and nurture relationships with peers/coordinators at international partner institutions to facilitate interactions and collaborations. Develop and nurture relationships with foreign embassies, U.S. State Department, etc. to facilitate visa applications and payor relations. Involve program administrator in important issues in a timely manner. Develop and nurture constructive relationships with clinical, education, and research services in order to ensure positive and timely responses in the best interest of international patients, families, and visiting professionals. Participate in marketing efforts and foster good relationships with visiting foreign physicians. Be an ambassador to CCHMC when in contact with foreign entities and individuals.
  
• Patient Care - Be a contact for international inquiries for patient care. Solicit medical records of potential international patients. Work with physician specialists throughout CCHMC and their clinical and business support staff to develop appropriate consultation and treatment plans for international patients. In consultation with division financial management and patient financial services, convert consultation/treatment plans into financial estimates of anticipated costs. Work with families, international payors, foreign embassies or ministries of health to arrange reimbursements.
  

JOB QUALIFICATIONS

• Bachelor's Degree in a related field
  
• 2 years of work experience in a related job discipline
  

Market Leading Benefits Including*:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
  
• Medical coverage starting day 1 of employment. View employee benefits here.
  
• Competitive retirement plans
  
• Tuition reimbursement for continuing education
  
• Expansive employee discount programs through our many community partners
  
• Referral bonus program for current staff!
  
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  
• Physical and mental health wellness programs
  
• Relocation assistance packages available for nurses!
  

*Benefits may vary based on FTE Status and Position Type

Primary Location
Burnet Campus

Schedule
Full time

Shift
Day (United States of America)

Department
Financial Clearance Center

Employee Status
Regular

FTE
1

Weekly Hours
40

Salary Range
$52,104.00 - $63,960.00

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.

---