Executive Support Technician
Gap Inc.

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

As the Technology Assistant to the CEO specializing in iOS capabilities and new market innovations, you will be instrumental in supporting the CEO with advanced technology solutions tailored to iOS platforms and exploring cutting-edge innovations for business growth. This role requires a deep understanding of iOS technologies, strategic vision for market trends, and the ability to integrate innovative solutions into a hybrid enterprise environment.

This role requires the candidate to be on-site in our San Francisco hub office. Relocation is available.

What You'll Do

iOS Technology Management:

• Support, manage and optimize iOS devices, applications, and ecosystems used by the CEO utilizing knowledge of native Mac tools (incl. Mail, Contacts, and Calendar).
• Ensure seamless integration and functionality across iOS platforms, including Macs, iPads, iPhones, and related software.
• Provide technical support and troubleshooting for iOS-related issues, ensuring swift resolution.

New Market Innovations:

• Research and evaluate emerging technologies and market trends relevant to the CEO office's strategic goals.
• Identify opportunities for leveraging new software and technologies to enhance productivity, efficiency, and competitive advantage.
• Pilot and implement innovative solutions, collaborating with internal teams and stakeholders to drive adoption and maximize benefits.

Executive Support:

• Provide framework for the CEO's technology-related appointments, manage day-to-day technology readiness and technology lifecycle, with a focus on iOS capabilities.
• Assist in managing the CEO's digital presence, ensuring alignment with organizational branding and strategic objectives.
• Prepare and deliver presentations, reports, and briefings on iOS capabilities and market innovations for the CEO's review and decision-making.
• Support O365 on Mac and Windows workstations for members of CEO's office and additional SLT members as required.
• Provide on-call technical support for CEO's office as needed (24x7x365)

Strategic Planning and Project Management:

• Contribute to strategic technology planning, aligning iOS capabilities and innovations with corporate objectives.
• Lead or participate in cross-functional projects that integrate new market innovations into business processes and workflows.
• Monitor project timelines, budgets, and deliverables, ensuring successful implementation and stakeholder satisfaction.

Vendor Management and Partnership Development:

• Collaborate with external vendors and technology partners to explore solutions and innovations.
• Manage vendor relationships and oversee service delivery.

Who You Are

• Experience in a technology management role, specializing in iOS, Windows & O365 capabilities and new market innovations in enterprise environments.
• Advanced knowledge of Mac and iOS operating platforms, market trends, innovations, and emerging technologies relevant to iOS platforms.
• Excellent project management skills with the ability to prioritize tasks, meet deadlines, and manage resources effectively.
• Exceptional communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders at all levels.
• Strategic thinking and analytical mindset to evaluate complex technical and business challenges.

Preferred Skills:

• Experience with hybrid enterprise environments, including integration of iOS technologies with other platforms (e.g., Windows, Android).
• Familiarity with agile methodologies and rapid prototyping approaches for testing and deploying new innovations.
• Certifications in iOS development, project management, or related fields are a plus.

Working Conditions:

• This position may require occasional travel and flexibility in working hours to accommodate different time zones or urgent business needs.
• You will work closely with the CEO and senior executives, requiring a high level of professionalism, discretion, and confidentiality.

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $117,500 - $155,600 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

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