Director of Sales & Catering| Jacksonville Holiday Inn
Shaner Hotel

ABOUT THE TEAM

Shaner has an immediate opportunity at our Holiday Inn (98 rooms) located in Jacksonville, Florida. The hotel is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. It is convenient located close to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. The University of North Florida, Mayo Clinic and Florida State Community College South Campus are all nearby. The hotel is only 15 minutes to the Beaches, and 14 miles from Jacksonville's Timucuan Ecological and Historical Preserve that offers hiking, biking, kayaking and other activities. With approximately 4000 sq/ft. The hotel's conference and banquet space are the largest in the area, great for meetings and social functions.

ABOUT US

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Focus on achievement of hotel financial goals / budget targets.
• Ensures compliance with and completion of all daily operational procedures by the Sales department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
• Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
• Determine and implement what additional business or market segments the hotel should pursue.
• Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
• Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
• Ensures communication with the General Manager, all other Department Managers, and staff.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains the Sales Department's annual budget.
• Other duties as assigned.

Responsibilities

The Director of Sales and Catering will be responsible for strategically soliciting and developing new accounts and successfully promoting the property. The Director of Sales and Catering is responsible for generating top-line revenue and the management of all aspects of the Sales Department.

Qualifications

• Minimum 5 years progressive experience in sales, and catering, preferably in the hospitality industry. IHG experience is a plus.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish is a plus.
• Familiarity with the local economy and market conditions.
• Working knowledge of hotel operations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Ability to prepare budgets and ensure cost controls.
• Familiarity with Sales and Marketing tools.
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, and procedure manuals.
• Knowledge of organizing set-up requirements from information on B.E.O.'s.
• Knowledge of detailing B.E.O's
• Knowledge of local activities and attractions appropriate for clientele.

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