Position Details Req ID: req18449 Position Title: Director of Clinical Operations Position Type: Staff Full-Time Position Number: GS9191 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Clinical Financial Services Location Address:
5310 E 31st Street
Tulsa, OK, 74135 Hiring Supervisor: Hiring Range:
(Contingent upon available funding): Commensurate with education and experience Work Schedule: Typically 8 hrs/day, 5 days/week Faculty Appt Period: Job Summary: Position Summary:
The Director of Operations will provideoperational oversight of all activities for assigned practices and departments.In collaboration with appropriate interdisciplinary team members, isresponsible for the oversight of clinical programs, regulatory compliance,performance improvement, certification and accreditation and qualityimprovement processes. Managerial oversight for each of these identified areasalong with supervision of practice managers.
Thisposition is responsible for the overall direction, coordination, and evaluationof assigned practices. Works closely with the operational and clinicalleadership both within the medical group and in the market to advance the goalsand mission of the OSU Medicine. Leadership responsibilities include revenuecycle management, administration, program management, business development andstrategic planning.
Environmental Hazards:
Possible exposure to hazardous material, hot and cold, blood bornepathogens.
Physical Requirements:
Ability to lift, carry push, and pull 20 pounds, stoop, reach, stand, walk,finger, grasp, feel, talk, hear, see, and perform repetitive motions with orwithout reasonable accommodations. Special Instructions to ApplicantsIMPORTANT! APPLICANTS PLEASE READ!
For full consideration, please ensure all employment history is correct and complete. An Edit button (on the right) is available which allows you to add information. In addition, OSU Medicine's Customer Service Philosophy is: "We enrich lives by providing compassionate care and amazing service to every life we touch." We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment
-Be intentional in your actions
-Ensure accuracy
-Mitigate potential hazards Courtesy is: -Welcome and actively engage in a friendly and respectful manner
-Be responsive, polite, and helpful
-Smile
-Demonstrate care and concern
-Show appreciation and say "Thank You" Presentation is: -Be professional
-Have a clean and neat appearance
-Maintain a clean and organized work area
-Remember what you represent at all times Efficiency is: -Respond to needs in a timely manner
-Organize and prioritize your work
-Be available and respect others' time
-Be innovative Education & Experience Position Qualifications: Qualifications:
-Bachelor's Degree in healthcare administration, business administration, public health or
other related field or equivalent experience
-Minimum of 3 years healthcare practice management experience within multi clinic, multispecialty or general setting or equivalent experience
-Valid Driver's License
Skills, Proficiencies and Knowledge:
- The applicant is expected to exhibit a comprehensive knowledge of systems frameworks, strategic analysis, and efficient resource allocation.
- Collaboration and a focus on customer satisfaction are crucial, alongside demonstrated leadership in transformative projects.
- Essential skills include strong relationship management, analytical capabilities, and expertise in both verbal and written communication.
- The candidate must possess the ability to independently develop intricate documents, including presentations and business plans.
- Proficiency in Microsoft applications (Excel, Word, PowerPoint, Outlook) and other relevant software is also mandatory, with an emphasis on
thriving in a dynamic, team-focused environment that values innovative problem-solving and high-quality outcomes.
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