Customer Service Representative III
Roth Staffing Companies

Leading manufacturer of POS systems and mobility equipment premiere brands, is looking to hire a stellar Customer Service/ Account Rep. Must have 2-3 years of B2B account management, order processing, sales proposals, and proficiency in Microsoft Office Suite with advanced experience in Excel and Outlook. Candidates should be quick learners, detail oriented, and experience with SAP business One. Company is located in Pasadena, looking to hire immediately, and will offer benefits after probation period ends.

Responsibilities

• Receives and processes orders by phone, mail, fax, or email
• Emphasizes salable features and prepares sales orders that are obtained from customers
• Informs customer of unit prices, COD amounts, shipping date, anticipated delays and any other pertinent information required by the customer
• Coordinates with the warehouse/shipping departments regarding any large/unusual orders and follows up on orders to ensure delivery by specified dates
• Develop new business and sales by providing existing customers with product information to assist them in determining appropriate merchandise to purchase
• Prepares proposals to existing customers
• Builds and maintains customer relationships

Please email your resume to May Mullen at

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

---