Customer Service Representative
BC Forward

Customer Service Representative

Position Title: Customer Service Representative
Location: Tucson, AZ, 85714
Shift Timing: Mon Friday 40.00 Hours Per Week
Anticipated start date: 1-2 Weeks
Duration: 12+ Months contract and the possibility to be extended the contract.
Pay Rate: $15.79 W2

Duties and Responsibilities:

Greet clients/public and assess purpose of office visit. Make referrals for DES and community resources. Assist clients to prepare for the application process, Register application and check for prior client history in AZCCATS, Manage a high volume of incoming calls. Route calls and messages to appropriate staff, Photocopy information submitted by client for eligibility process. Direct client and information to the assigned/ appropriate case manager, Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax) Prepare outgoing mail according to office procedures.

Experience Required: Minimum 1 year consecutive customer service

Education Required: None

Interested candidates please send resume in Word format Please reference job code 231406 when responding to this ad.

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Job Snapshot

Employee Type
Contractor

Location
South Tucson, AZ (Onsite)

Job Type
Admin - Clerical

Experience
Not Specified

Date Posted
11/13/2024