Customer Service / Order Entry / Mail Order Department
Roth Staffing Companies

Customer Service/Order Entry Specialist

?? Location: Torrance, CA
?? Pay: $18 - $20 per hour
?? Opportunity for Growth | Onsite Position

About the Role:

We are seeking a Customer Service/Order Entry Specialist to join our team! This is an exciting opportunity to grow with a dynamic company in Torrance. The ideal candidate will have strong communication skills, exceptional attention to detail, and a knack for multitasking. If you're passionate about delivering excellent customer experiences and have experience with e-commerce platforms, we'd love to hear from you!

Key Responsibilities:

• Process orders from platforms such as Amazon, Walmart, eBay, and Shopify.
• Manage and update Shopify listings, ensuring product availability and accurate descriptions.
• Coordinate with shipping departments to ensure timely deliveries.
• Handle returns efficiently, providing clear communication to customers and resolving issues quickly.
• Respond to customer inquiries via phone, email, and chat in a professional, courteous manner.
• Maintain accurate order records and provide updates to customers on the status of their orders.

Qualifications:

• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Experience working with e-commerce platforms (Amazon, Walmart, eBay, Shopify).
• Ability to manage multiple tasks and meet deadlines.
• Bilingual skills (preferred).
• Previous customer service experience is a plus!

What We Offer:

• Pay: $18 - $20 per hour, depending on experience.
• Growth opportunities within the company.
• A collaborative and supportive work environment.
• Onsite role in Torrance, CA - join a team that values teamwork and customer satisfaction!

If you thrive in a fast-paced environment and enjoy problem-solving, apply today! We look forward to welcoming a new member to our growing team.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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