Community Health Worker for Social Services
Cincinnati Children's Hospital Medical Center

Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• A Top Hospital and Health System for Diversity recognized by DiversityInc
• One of the nation's most innovative companies by Fortune in March 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

Cincinnati Children's cares about the health of all children in the community, not just those who might need care within the hospital. Our Community Health Workers promote and advocate for all our patients. By coordinating community resources on behalf of patients and families, we are re-imagining how we deliver high-quality care to more kids in our region so they can have the best outcomes, experience, and value.

We are hiring a full-time Community Health Worker to assist with care coordination, appointment scheduling, documentation, community outreach, and in-person home/school visits.

SCHEDULE:

This position will work 40 hours/week, Monday-Friday on Day Shift. The scheduled hours are flexible as long as we can meet patient needs. No weekends, no holidays, no over-time, no on-call.

JOB RESPONSIBILITIES

• Care Coordination - Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals. Follows the plan of care. Completes face to face visits which includes evaluation regarding care plan progress and communicating results/coordinating next steps with the care manager. Assists with the implementation of interventions under the supervision of an appropriately licensed individual. Communicates finding to the healthcare team. Monitor ongoing needs of the patients/families to remove barriers, ensure efficient and effect access to care and resources. Provides self-management support by helping patients/families to problem-solve and manage chronic medical or psychosocial needs.
  
• Scheduling - Accurately schedules appointments for members/families. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions.
  
• Documentation - Completes required documentation linked to the plan of care accurately and in a timely manner.
  
• Communication - Provides updates to member/family regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate resources for information to answer questions and address needs. Consults with care team members to address complex issues.
  
• Population Outreach - Supports population outreach to identify population(s) at risk and assist with closing such population gaps.
  

JOB QUALIFICATIONS

• High school diploma or equivalent
  
• 2+ years of work experience in a related job discipline
  
• Current Community Health Worker (CHW) certification in the state of Ohio preferred but not required.
  

Market Leading Benefits Including*:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
  
• Medical coverage starting day 1 of employment. View employee benefits here.
  
• Competitive retirement plans
  
• Tuition reimbursement for continuing education
  
• Expansive employee discount programs through our many community partners
  
• Referral bonus program for current staff!
  
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  
• Physical and mental health wellness programs
  
• Relocation assistance packages available for nurses!
  

*Benefits may vary based on FTE Status and Position Type

Primary Location
Burnet Campus

Schedule
Full time

Shift
Day (United States of America)

Department
Social Service

Employee Status
Regular

FTE
1

Weekly Hours
40

Salary Range
$18.87 - $22.70

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.

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