COMMAND SUPPORT SPECIALIST (CORRECTIONS)
Harford County MD

Bel Air, Maryland


Nature of Work
Perform a variety of administrative tasks to facilitate the efficient operation of the Detention Center; assist the Warden, Command Staff and civilian members as needed; manage and maintain the Warden and Assistant Warden's correspondence, task, and event tracking database to ensure successful completion; represent Commanders at public functions and meetings; and perform all other duties as assigned.

The Command Support Specialist (Corrections) position has opportunities for overtime and compensatory time.
Examples of Duties
Essential Functions:

  • Perform administrative tasks to facilitate the efficient operation of the Detention Center.
  • Answer incoming phone calls, determine purpose of call and forward to appropriate personnel and/or take accurate messages.
  • Prepare various correspondence, reports, letters, memorandums, etc. for the Warden's signature, as well as Command Staff members.
  • Maintain Warden's Office task, event, and correspondence database; follow-up with appropriate Commanders and/or supervisors to ensure satisfactory conclusion.
  • Review and respond to requests for the Command Staff to appear at or participate in local events.
  • Identify, direct, prepare, and maintain all nominations of HCDC personnel for local, state, and national awards and service recognition and/or retirement.
  • Create and maintain confidential files, records, file systems and databases.
  • Schedule Warden's appointments, establish priorities of appointments and ensure meeting spaces are properly reserved. Facilitate virtual meetings when necessary.
  • Represent Warden and Sheriff's Office via telephone calls, meetings, and public functions.
  • Troubleshoot high-profile issues for the Detention Center.
  • Collect, track and route incoming correspondence.
  • Manage the inventory of office supplies and equipment; order when needed.
  • Assist in the dissemination of information through the Office of Media and Public Relations.
  • Assist in preparation and attend Agency ceremonies and functions.
  • Perform minor accounting duties, such as reconciling Commanders' P-Card transactions with statements.
  • Provide administrative support to civilian Directors.
  • Keep Command Staff and relevant others informed of any issues in a timely fashion.
  • Cultivate and maintain positive relationships with Agency staff.
  • Keep informed on current administrative practices by attending workshops and educational programs or reading specialized literature.
  • Attend meetings, take notes and disseminate as needed.
  • Perform all other duties as assigned.

  • Minimum Qualification Requirements
  • High school diploma or GED recognized by the Maryland State Board of Education.
  • Minimum of five (5) years of administrative/executive secretary work at a responsible level.
  • Experience in and/or knowledge of law enforcement and correctional operations, preferred.

  • Notes
    Required Knowledge, Skills, and Abilities:
  • Working knowledge of general administrative practices.
  • Ability to compose and type accurately and with reasonable speed, a variety of correspondence, reports, and other materials from rough draft or handwritten copy; ability to accurately proofread.
  • Ability to act as a representative of the Sheriff's Office to the public.
  • Ability to read, write and speak English in a clear, effective manner.
  • Ability to communicate effectively and coherently with other Agency personnel and the public, either in person or by telephone.
  • Ability to effectively and efficiently organize, track, and maintain relevant documentation.
  • Ability to maintain a high level of accuracy in assigned tasks.
  • Ability to establish priorities and organize workload effectively and efficiently.
  • Ability to utilize a high level of discretion, good judgment, and confidentiality.
  • Ability to establish and maintain effective working relationships with other staff and members of the public, and work as a team.
  • Ability to maintain a pleasant and productive working atmosphere.
  • Ability to operate office equipment, including printers, phones, fax machines, computers and computer software (MS office and relevant Agency databases).
  • Ability to pass a comprehensive background investigation and random drug screening

  • Selected Candidate:
  • Must be 18 years of age or older and a U.S. citizen with 10 years of verifiable U.S. residency.
  • Must pass comprehensive background investigation and criminal record check; medical exam and drug/alcohol screening; polygraph exam.
  • Must have a valid driver's license with no more than three (3) points.
  • Must provide handwriting sample for review.
  • Must appear before and receive a favorable recommendation from an Oral Interview Board.
  • Must possess a history and exhibit the characteristics of honesty, reliability, integrity and good interpersonal skills. Any criminal conviction(s) and/or arrest(s) may be grounds for disqualification.

  • Benefits Package includes:
    • Health, Dental & Vision insurance
    • Flexible Spending Accounts
    • State Retirement Plan and Deferred Compensation
    • Long Term Disability, and Life Insurance for Employee, Spouse, and Children
    • Generous Leave Package & Paid Holidays
    • Tuition Reimbursement
    • Employee Assistance Program

    FRINGE BENEFITS
    (Effective July 1, 2023)

    ANNUAL LEAVE - Begin accruing first day of employment and cannot be taken until successful completion of probationary period, EXCESS of 40 DAYS [320 hours] will be deposited into an 106 Premium Reimbursement Account.

    0 months - 3 years 1 day per month (12 days per year)
    4 years - 9 years 1 ¼ days per month (15 days per year)
    10 years - 15 years 1 ¾ days per month (21 days per year)
    Over 15 years 2 days per month (24 days per year)

    * Please note that leave is prorated according to your status determined by actual hours worked*

    SICK LEAVE - Begin accruing first day of employment (UMLIMITED ACCUMULATION)

    1 day is allowed after first month of employment
    1 ¼ days per month accumulation

    PERSONAL LEAVE - For new employees, personal leave is prorated according to schedule below, for the first year only. Any employee on board as of December 31st of each year automatically receives 8 days as of January 1st the following year. (NOTE: Personal Leave may not be taken until successful completion of probationary period; personal leave will be lost if not taken before December 31st of each year.)

    1/1 to 1/31 6 days 4/1 to 4/30 3 days
    2/1 to 2/28 5 days 5/1 to 5/31 2 days
    3/1 to 3/31 4 days 6/1 to 6/30 1 day
    7/1 to 12/31 0 days
    FAMILY LEAVE - Up to 12 weeks per year

    FUNERAL LEAVE - 3 days + 1 day for extended travel

    MILITARY LEAVE - 3 weeks per year with no loss in pay for Reserve or National Guard Training, Active Duty and serving during emergencies.

    CIVIL LEAVE - No loss in pay while serving Jury Duty.

    RETIREMENT -
    COUNTY EMPLOYEES: State Pension System 7% employee contribution
    LAW ENFORCEMENT (TO INCLUDE TEMPORARY DEPUTIES): LEOPS 7% Employee Contribution
    CORRECTIONS: SOPP 9% Employee Contribution


    COUNTYFLEX - Provides the employee with a range of health care and other employee benefit options which gives employee the opportunity to design a benefit plan that best meets the employee's needs. Employee may use available credits to purchase the following:

    HEALTH INSURANCE - CareFirst Triple Option and BlueChoice Opt-Out Plus Open Access and Kaiser Permanente (all plans include prescription drug coverage)

    DENTAL INSURANCE - CareFirst Dental PPO Plus Plan and CareFirst Dental PPO Plan

    VISION INSURANCE - Provided through BlueVision Plus

    FLEXIBLE SPENDING ACCOUNTS - Provided through American Fidelity. Employees may fund health and child care expenses on a pre-tax basis.

    PRE-TAX - All deductions for health, dental, vision and flexible spending accounts are subject to deductions from paycheck before federal and state taxes are applied.

    LIFE INSURANCE -
    Provided through MetLife - $50,000 policy - NO COST TO EMPLOYEE

    SUPPLEMENTAL LIFE (TERM/WHOLE/UNIVERSAL AND AD&D)
    Provided through MetLife.

    LONG TERM DISABILITY - Provided through MetLife.

    DEFERRED COMPENSATION -
    Lincoln Financial Group - Retirement Consultant David Weiland
    Phone 410-236-2494 Email- Dave.Weiland@LFG.com
    [Customer Service Representative 1-800-234-3500]

    RETIREE HEALTH CARE INSURANCE BENEFITS-
    Employees hired on or after 7/1/2010 will have an automatic Retirement Health Savings account made available as the primary retiree healthcare benefit. This 105(h) Universal Reimbursement Account will only be able to be accessed upon separation of service and/or retirement whichever applicable. These accounts are employer funded, tax free, & portable with 20 different Nationwide investment options.
    These funds are solely for the use of offsetting your premium health care cost, prescriptions, co-pays and deductibles. Upon death funds are made available immediately to the surviving spouse or qualified dependents (as defined by the IRC 152 (a).

    DEATH BENEFITS - PAID BY COUNTY
  • 50% of accumulated sick leave
  • All accumulated annual leave
  • Personal leave (maximum of 2 days)
  • $50,000 life insurance
  • One (1) month's salary


  • PAID BY RETIREMENT
    One year's pay (after 1 year's service) plus employee's contributions refunded with interest.

    HOLIDAYS - 11 per year:

    New Year's Day January 1st
    Martin Luther King, Jr. Day 3rd Monday in January
    President's Day 3rd Monday in February
    Memorial Day last Monday in May
    Juneteenth June 19th
    Independence Day July 4th
    Labor Day 1st Monday in September
    Veteran's Day November 11th
    Thanksgiving Day 4th Thursday in November
    Friday after Thanksgiving
    Christmas Day December 25th

    OTHER BENEFITS: Employee Assistance Program
    Travel and Official Expense Reimbursement
    Uniforms and Safety Clothing
    Tuition Assistance
    Legal Plan

    Agency Harford County

    Address 220 South Main Street

    Bel Air, Maryland, 21014

    Phone 410-638-3201

    Website http://www.harfordcountymd.gov



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