Clinical Research Coordinator Bilingual in English and Spanish
Massachusetts General Hospital(MGH)

Boston, Massachusetts


GENERAL SUMMARY/ OVERVIEW STATEMENT:

***The CRC must be fluent in English and Spanish.***

The Natarajan Lab seeks a highly motivated and experienced individual for a Clinical Research Coordinator (CRC) I position to assist with ongoing and future clinical research studies. The CRC I will work closely with the lab's clinical research team on managing and executing cardiovascular disease, community health, and genomics projects.

The CRC I must be able to multi-task in a dynamic clinical research setting. This position works closely with the study team, including study physicians, nurses, and cardiology administration, and involves significant patient contact. The ability to work well in a team is a must. The flexibility to work independently is also necessary. This is the ideal position for someone looking to work with a dedicated group of people and get involved in clinical trials. The CRC I will gain invaluable experience in the field of cardiology in an academic clinical and community-based research setting.

This is a full-time (40 hours/week) onsite position, and fluency in Spanish is required.

This position is ideal for someone interested in pursuing graduate studies or a career in the fields of medicine, public health, or clinical research. It involves patient interaction as a member of a clinical research team. Administrative responsibilities are also required of the individual who fills this role.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

***The CRC must be fluent in English and Spanish.***

The Clinical Research Coordinator I has the following duties and responsibilities:

  • Manages trials under the supervision of the PI, working towards independent execution of clinical and community-based trials
  • Assess eligibility for studies
  • Manages subject recruitment, assesses eligibility for studies including pre-screening and follow-up calls
  • Conducts and documents informed consent process
  • Coordinates and conducts research study visits. Will be required to perform clinical tests such as vital signs, etc. (Training will be provided.)
  • Tracks individual subject participation in research study
  • Maintains study regulatory binder, including screening and enrollment logs
  • Obtains, enters, and maintains research data, patient files, and study databases
  • Links research activities related to study protocols to patients in EPIC, including ordering study medications and scheduling research study visits
  • Prepares invoices; utilizes Epic to schedule patients for study visits, and verify patient care charges as appropriate to study funds and/or insurance
  • Acts as study resource for patient and family
  • Manages all Institutional Review Board (IRB) documentation accurately. Drafts and submits applications to the IRB, including initial submissions, amendments, and continuing review
  • Prepares documents and study binders for FDA audits (if needed)
  • Orients and trains junior team members on the study protocols as appropriate
  • Maintains a good understanding of the study protocols and study start-up/closeout process
  • Assists with other research-related administrative tasks as needed
  • Conducts outreach and engagement activities that support patient continuity of care
  • Handle and protect confidential and sensitive data with integrity
  • Attend all team and study-related meetings


  • Qualifications
    SKILLS/ABILITIES/COMPETENCIES REQUIRED:

    ***The CRC must be fluent in English and Spanish.***

    The Clinical Research Coordinator I should have the following skills and competencies:
  • High degree of computer literacy including Microsoft Excel, Word, PowerPoint, and Outlook programs; ability to learn new software (Epic, REDCap, PeopleSoft, etc.)
  • Ability to work independently and as a team member
  • Analytical skills and ability to resolve technical problems
  • Ability to multi-task and prioritize responsibilities
  • Basic laboratory techniques and methods
  • Excellent patient communication skills
  • Phlebotomy training (or willingness to become trained in phlebotomy)
  • Exceptional organizational skills and the flexibility to handle multiple tasks and deadline pressures
  • Fluency in Spanish is required.
  • Any coding or computational science experience is a plus, but not required


  • EDUCATION:

    Minimum education required BA/BS (preferred in science related field). MS or MPH is a plus but not required.

    EXPERIENCE:

    Previous experience in clinical research is a plus. Past experience in coursework involving laboratory skills, as well as past experience in a hospital setting, is strongly encouraged. Some familiarity with medical terminology is needed. Past patient-facing clinical experience is strongly encouraged.

    Prior experience in clinical research, including community-based research and/or industry-sponsored investigational new drugs, is a plus but not required.

    SUPERVISORY RESPONSIBILITY:

    None.

    FISCAL RESPONSIBILITY:

    May monitor and manage study funds. Responsible for preparing invoices and for directing, verifying, and correcting patient care charges as appropriate. These may be industry sponsor funds or NIH grants.

    WORKING CONDITIONS:

    Duties will be performed in an office, community-based organizations (CBOs) such as businesses, barbershops and churches, and hospital setting (outpatient cardiology clinics).

    EEO Statement
    Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.



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