Catering Coordinator
CAVA

Company Profile:

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Catering Sales Coordinator:

The Catering Sales Coordinator reports directly to the Director of Catering Sales and is responsible for supporting sales operations. They will assist and coordinate all aspects of the sales process to facilitate, including lead generation, order management, customer service, and reporting. This role plays a crucial part in ensuring the efficiency and effectiveness of the sales team, contributing to overall sales performance and guest satisfaction.

What You'll Do:

• Support the Sales team with lead generation, order management, customer service, delivery assistance
• Manage customer database and sales pipeline to ensure contact details are complete and opportunities are tracked and followed up on in a timely manner
• Develop and review customer and sales reporting to track performance and identify areas of sales opportunity
• Conduct research on prospective customers and competitive landscape to provide insights and develop effective sales strategies
• Provide excellent customer service to customers, responding to inquiries in a timely and professional manner
• Manage catering events to support partnerships, brand campaigns, trade shows, and other promotional activities
• Coordinate and manage ordering and distribution of sales and marketing collateral
• Partner with Operations and Catering Sales Managers to support Catering communication to restaurant team members
• Abide by policies and procedures that support the service mindset
• Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
• Earn the trust of Team Members and Managers by consistently embracing CAVA's values
• Show discipline in bringing consistent performance, communication, and attitude to the job every day
• Actively contribute to your department in order to complete tasks and meet company goals
• Recognize the emotional stake each Team Member has in personal and organizational success of this business

The Qualifications:

• Minimum 1-2 years sales experience in catering and/or restaurant environment required
• Bachelor's degree in business administration, hospitality management, or other relevant field preferred
• Proven experience and comfort conducting cold calls
• Professional presence, ability to adapt message and approach to the audience, and ability to relate to a wide variety of people and tailor communication accordingly
• High attention to detail; strong organizational skills; exemplary written and verbal communication skills
• Highly developed critical thinking skills
• Experience with CRM software, online ordering systems, and consumer loyalty programs required
• Strong MS Office (Word, Excel, Outlook, PowerPoint) skills
• Ability to work effectively with high degree of autonomy
• Excellent time management skills

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand
• All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
• Please note that visa sponsorship is not available.
• The compensation range posted includes total cash.

*Indicates qualifying eligible positions only

CAVA - Joining "A culture, not a concept"

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

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