Case Manager, Licensed - Dean of Students Office
University of Miami

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GENERAL DESCRIPTION:

The responsibilities include assuming a primary role in the assessment, referral, intervention, and case management of various student issues, including health and mental health emergencies.

The Case Manager (Licensed)/Student Liaison (CML/SL) reports directly to the Associate Vice President for Student Affairs and Dean of Students with an indirect reporting relationship to the Associate Dean of Students and Social Worker. The CML/SL may receive referrals from any University community members.

PRIMARY DUTIES AND RESPONSIBILITIES:

The Case Manager (Licensed)/Student Liaison (CML/SL) is a member of the Dean of Students Office (DOSO) staff and provides consultation and advisement on student mental health-related matters. The CML/SL is a DOSO liaison to the Counseling Center, Student Health Center, and the Office of the Ombudsperson and receives case management referrals from these and other offices and individuals. CML/SL works to assist in the resolution of student queries and concerns regarding physical, mental, social, familial, academic, disciplinary, economic, and other areas affecting their matriculation at the University by providing a range of support and clinical intervention services. The CML/SL interacts regularly with parents, mental health professionals, hospitals and social service agencies, and various members of the University community.

Case Management (60%)

• Assist the Associate Vice President for Student Affairs and Dean of Students and Associate Dean/Social Worker in addressing parental questions and concerns
• Manage and provide crisis intervention services that may arise in the course of regular working hours to manage or assist University personnel in addressing student crises
• Perform psycho/social evaluations in an effort to determine students' needs, create and execute intervention plans designed to minimize and/or resolve student issues
• Conduct short term counseling and provide continuity of care until student is referred and linked with appropriate services and continue to provide case management services as needed
• Facilitate, coordinate and/or initiate psychiatric hospitalizations when appropriate and/or follow through with discharge planning
• Provide referrals to university and community agencies
• Communicate and coordinate with parents, University personnel, hospitals, and other professionals to address student needs and provide continuity of care to students
• Provide consultation, advisement, and resources to the University community, parents, providers, and other stakeholder on student mental health related matters
• Provide support and guidance to University Troubleshooters in matters pertaining to case management maintenance and access to records, when appropriate
• Contact and collaborate with other University departments
• Collect, evaluate, and record all facts pertaining to student cases
• Maintain factual case records and prepare necessary statistical reports
• Report case updates to and receive case supervision from Associate Dean and Social Worker
• Prepare monthly reports

Dean of Students Office (20%)

• Serve on Student Affairs Crisis Coordinators (SACC) rotation - assume duty on 24-hour crisis response roster as needed

• Serve on the Student Assessment Committee (SAC) and prepare minutes and relevant letter and communicate decisions with student, parent, University Departments, or other entities

• Provide support for intake related to Title IX situations to include sexual misconduct

• Follow-up with Student Assessment Committee cases and ensure student compliance with requirements
• Perform other general or specific duties as assigned by the Associate Vice President for Student Affairs and Dean of Students and/or the Associate Dean of Students and Social Worker
• Initiate parental contact when appropriate
• Assume the role of Associate Dean/Social Worker when needed due to absence

Student Liaison (10%)

• Interpret University policy when student challenges surface and make recommendations on policy changes as deemed appropriate
• Educate the University community on social and developmental trends and occurrences that have the tendency or likelihood of affecting the student population
• Serve as liaison to Housing and Residential Life for on-campus housing-related matters

General (10%)

• Participate in campus activities within the Division of Student Affairs (Orientation, Leadership Programs, Homecoming, Convocation, etc.)
• Serve on Student Affairs or University committees as assigned or requested
• Perform other general or specific duties as assigned by the Associate Vice President for Student Affairs and Dean of Students

KNOWLEDGE, SKILLS, ABILITIES (KSA):

• Licensed clinical social worker or licensed mental health counselor
• Knowledge of behavior health
• Strong administrative and problem-solving skills
• Excellent communications skills
• Very organized and detail-oriented
• Excels in a fast-paced environment

EDUCATION REQUIREMENTS:

• Master's degree in social work, psychology, or related field
• Licensed clinical social worker or licensed mental health counselor

WORK EXPERIENCE REQUIREMENTS:

• Minimum of 3 years full-time professional experience required; higher education experience preferred

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A9

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