This job has expired.
Posting Number:
S12243P
Working Title:Business Intelligence Associate
Department:DAR-Bus Intel and Analytics
About the University of Georgia:Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department:The Office of Advancement Information Technology supports the mission of the Division of Development and Alumni Relations through the development, enhancement, and maintenance of technology, data, and training-based solutions that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization.
College/Unit/Department website:http://dar.uga.edu/
Posting Type:External
Retirement Plan:TRS
Employment Type:Employee
Benefits Eligibility:Benefits Eligible
Full/Part time:Full Time
Additional Schedule Information:8:00am-5:00pm
Advertised Salary:$48,000+ Commensurate qualifications and experience
Posting Date:06/13/2024
Open until filled:Yes
Proposed Starting Date:08/01/2024
Special Instructions to Applicants:Athens Area
EEO Policy Statement:The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement:The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
IT Technical/Paraprofessional/Professional
FLSA:Non-Exempt
FTE:1.00
Minimum Qualifications:Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications:Reporting to the Associate Director of Business Intelligence this position is responsible for delivering reports, dashboards, and other business intelligence solutions, as defined by the Associate Director of Business Intelligence that support the mission of the Division of Development and Alumni Relations. A person in this position primarily develops and maintains queries, selections, exports, and export definitions in the Blackbaud CRM database. This position also assists in developing & maintaining dashboards, visualizations, and reports. This position also occasionally facilitates training of query users within the Blackbaud CRM database. The position is responsible for assisting end-user support for the UGA fundraising system, GAIL-Giving and Alumni Information Link (Blackbaud CRM). This position involves troubleshooting, problem solving, collaboration, and the ability to work effectively with campus users and internal staff. Confidentiality is essential in dealing with alumni/donor records and sensitive information.
Knowledge, Skills, Abilities and/or Competencies:No
Is this a Position of Trust?:Yes
Does this position have operation, access, or control of financial resources?:No
Does this position require a P-Card? :No
Is having a P-Card an essential function of this position? :No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?:No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):Yes
Credit and P-Card policy:Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy:Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities:Complete GAIL (Blackbaud CRM) query and export tasks assigned through ticketing or project management solution within appropriate deadlines using GAIL (Blackbaud CRM). Log all requests in ticketing system or project management solution.
Percentage of time:70
Duties/Responsibilities:Complete reports, dashboards, analytic solutions, and other tasks assigned through ticketing or project management solution within appropriate deadlines. Log all requests in ticketing system or project management solution.
Percentage of time:15
Duties/Responsibilities:Assist in training query users on the query tool and all associated tasks such as export definitions and export processes.
Percentage of time:5
Duties/Responsibilities:Provide 1st line support for end users of GAIL (Blackbaud CRM) and supported analytic solutions through ticketing system and/or project management system.
Percentage of time:5
Duties/Responsibilities:Continuously develop technical skillsets related to analytic and reporting platforms, such as Tableau or Qlik, supported and utilized by the division.
5
Contact Details:For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name:Development & Alumni Relations' Office of Talent Management
Recruitment Contact Email:dartalent@uga.edu
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